How We Protect You

Payments protection

Translink adheres to all aspects of PCI DSS (Payment Card Industry) compliance standards for data security. For all online and mobile app payment processing, Translink partner with both Global Payments and NMI. Global Payments and NMI are fully PCI compliant to the highest level of PCI (Level 1 certification).

  • What is PCI compliance?

    Payment Card Industry Data Security Standards (PCI DSS) are network security and business practice guidelines adopted by the card schemes such as Visa and MasterCard, to establish a security standard to protect customer’s payment card information. These standards are regulated by the PCI Council. It’s a mandatory requirement for all merchants such as Translink to comply with.
  • Paying with Credit or Debit Card

    During the credit and debit card payment process via our website you will be redirected over a secure connection to Global Payments or NMI where you can securely enter your card details. This payment page will be securely integrated with the Translink website and will match the look and feel of the Translink website. Find Out More
  • Paying with PayPal

    You can now use your PayPal account to pay online for tickets via our website and mobile app. This will avoid the hassle of entering card details, security code and 3D Secure. Just follow the “Pay with PayPal” option at the checkout. For purchases via our website you will be taken to a screen where you input your PayPal login details. For purchases via our mobile app you will be required to set up a billing agreement which will provide a convenient one click check out each time. Please visit for more information.

We have set out some useful information here about the safeguards you can expect from Translink and some tips about keeping yourself safe online. Find Out More


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We have set out some useful information here about the safeguards you can expect from Translink and some tips about keeping yourself safe online. Find Out More

Cookies Policy

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Privacy Policy

The Translink Group is committed to protecting and respecting your privacy. Find Out More

Data Protection

Translink processes personal information in order to deliver a public transport service and improve services to our customers.  We are registered Data Controllers with the Information Commissioners Office. Find Out More

Freedom of Information

In order to comply with the Freedom of Information Act 2000, public sector organisations such as ours have obligations to routinely publish information and respond to requests for certain information whenever it is possible to do so. Find Out More

Legal Information

Translink is a trading name used by any one or more of the companies under the ultimate ownership of the Northern Ireland Transport Holding Company (NITHC). Find Out More