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Corporate Governance

We comply with the relevant legislative, public sector and safety requirements for doing business

Cookies Policy

Cookies are bits of data which are stored in your computer or mobile when you visit a website or app. They can be used for a range of different purposes, such as customising a website for a particular user and helping a user navigate a website. Cookies cannot be used to identify you personally.

 

Types of Cookies We Use

Strictly Necessary Cookies

Without these cookies, our website wouldn’t function properly. They help you move around secure areas of the website and carry out specific tasks, like journey planning or making an online payment. These cookies will;

  • Remember information you have entered in a form or details about a payment you want to make. Without them, this would be lost every time you moved to a new page.

 

Performance Cookies

These cookies collect anonymous information about how visitors use our website so that we can ensure our website is continually improving. We don't collect any information that identifies you as an individual. These cookies will;

  • Paint an overall picture of how people use our website by telling us, for example, the number of visitors to each page.

  • Show us what people click on to enable us to find out what is working and what could be enhanced.

 

Functionality Cookies

Functionality cookies record information about choices you've made, allowing us to tailor the website to your needs. These cookies will;
  • Remember any settings you've applied, such as layout, text size, preferences or colours.

  • Remember if we've already asked you if you want to complete a survey.

  • Show you when you are logged in to the website.

 

Advertising Cookies

These cookies are used to show you adverts relevant to you and your interests. They are also used to limit the number of times you see an advert, as well as help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks, with our permission. They remember that you have visited a website and this information is shared with other organisations, such as advertisers.

Translink does not control advertising cookies. If you would like more information about the cookies used by the companies or advertising networks we use, as well as information on how to opt out, please see their individual privacy policies.  These cookies will;

  • Collect information about your browsing habits to make advertising content more relevant to you.

 

How Can You Control Your Cookies?

When you first visit us, we'll tell you about our cookies and ask you to agree if we can use them. You can always change your mind by going to your settings. Stopping all cookies might mean that some Translink services will not work properly for you. For more information on cookies and blocking cookies visit www.aboutcookies.org

 

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Privacy Policy

The Translink Group is committed to protecting and respecting your privacy. Find Out More

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Security

In order to prevent unauthorised access or disclosure, we have put in place steps to safeguard the integrity of data and protection of personal information. Find Out More

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Data Protection

Translink processes personal information in order to deliver a public transport service and improve services to our customers.  We are registered Data Controllers with the Information Commissioners Office. Find Out More

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Freedom of Information

In order to comply with the Freedom of Information Act 2000, public sector organisations such as ours have obligations to routinely publish information and respond to requests for certain information whenever it is possible to do so. Find Out More

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Legal Information

Translink is a trading name used by any one or more of the companies under the ultimate ownership of the Northern Ireland Transport Holding Company (NITHC). Find Out More