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Corporate Governance

We comply with the relevant legislative, public sector and safety requirements for doing business

Data Protection

Translink processes personal information in order to deliver and improve services to our customers.  We are registered Data Controllers with the Information Commissioners Office.  Our Data Protection Policy sets out the principles and how we will adhere to meeting our obligations under the Data Protection Act.

 

How to Apply for Information

If you want to ask us for information which we may hold about you personally you can make a Subject Access Request to the Information Manager at Translink, 22 Great Victoria Street, Belfast, BT2 7LX.  Please download and complete a Subject Access Request Form.  This forms provides everything you need to know about sending in a request.   Under the Data Protection Act 2018 we have 1-calendar month to process your request.  If you make a request and are not satisfied with the way in which we deal with it you may ask us for a review. If you wish us to undertake an internal review you should write to the Translink's General Counsel and Company Secretary, who has overall responsibility for Freedom of Information and Data Protection issues within the Northern Ireland Transport Holding Company/Translink Group. Correspondence should be addressed to the above-mentioned at: Translink, 22 Great Victoria Street, Belfast, BT2 7LX.

If we are then unable to resolve any complaint that you may have, you may refer the matter to the Information Commissioner who will make an independent judgement. The address of the Information Commissioner is: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. The address of the Information Commissioner’s Office for Northern Ireland is: 3rd floor, 14 Cromac Place, Gasworks, Belfast, BT7 2JB.

 

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Privacy Policy

The Translink Group is committed to protecting and respecting your privacy. Find Out More

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Security

In order to prevent unauthorised access or disclosure, we have put in place steps to safeguard the integrity of data and protection of personal information. Find Out More

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We publish information and respond to requests for certain information whenever it is possible to do so as well as being committed to making non-personal data open. Find Out More

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Legal Information

Translink is a trading name used by any one or more of the companies under the ultimate ownership of the Northern Ireland Transport Holding Company (NITHC). Find Out More