We want to ensure that our organisation complies with the relevant legislative/public sector/safety requirements for doing business. This helps to deliver the non-commercial aspects of sustainability.
Our mission is to provide a safer, more sustainable, efficient business, enhancing our local economy and enriching the local communities we serve.
The Translink Group is committed to protecting and respecting your privacy. This notice tells you what to expect when we collect your personal information. Find Out More
We have set out some useful information here about the safeguards you can expect from Translink and some tips about keeping yourself safe online. Find Out More
As a public sector organisation it is important that we are accountable, transparent and have good governance. We need to ensure that in doing our day to day business we engage with our stakeholders, try to meet their expectations and deal with their concerns. We have a wide range of stakeholders; elected representatives, the Department for Regional Development, Consumer Council NI, customers, employees and their representatives, regulators, IMTAC and the general public, it is important that we talk to all of our stakeholders. Some of the ways we do this are:
- Meet the managers day
- Councillors / MLAs at Translink stations
- Attendance at party conferences
- Regular meetings with and briefing of CCNI
- Translink Youth Forum
- Translink passenger groups
- Extensive internal communication programmes
Translink processes personal information in order to deliver a public transport service and improve services to our customers. We are registered Data Controllers with the Information Commissioners Office. Find Out More
In order to comply with the Freedom of Information Act 2000, public sector organisations such as ours have obligations to routinely publish information and respond to requests for certain information whenever it is possible to do so. Find Out More
Translink is a trading name used by any one or more of the companies under the ultimate ownership of the Northern Ireland Transport Holding Company (NITHC). Find Out More
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We consider the interests of society by taking responsibility for the impact of our own activities on customers, suppliers, employees, stakeholders and communities as well as the environment. Find Out More
We produce a range of corporate publications as well as policies and procedures that help shape the company we are. Find Out More
Chief Executive Chris Conway's weekly update to our employees. Find Out More