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Corporate Governance

We comply with the relevant legislative, public sector and safety requirements for doing business

We want to ensure that our organisation complies with the relevant legislative/public sector/safety requirements for doing business. This helps to deliver the non-commercial aspects of sustainability.

Our mission is to provide a safer, more sustainable, efficient business, enhancing our local economy and enriching the local communities we serve.

Cookies Policy

Some cookies on this site are essential, and the site won't work as expected without them. These cookies are set when you submit a form or interact with the site by doing something that goes beyond clicking on simple links.

Privacy Policy

The Translink Group is committed to protecting and respecting your privacy. This notice tells you what to expect when we collect your personal information. Find Out More

 

Security Policy

Translink is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place steps to safeguard the integrity of data and protection of personal information. Find Out More

 

Talking to Our Stakeholders

As a public sector organisation it is important that we are accountable, transparent and have good governance. We need to ensure that in doing our day to day business we engage with our stakeholders, try to meet their expectations and deal with their concerns. We have a wide range of stakeholders; elected representatives, the Department for Regional Development, Consumer Council NI, customers, employees and their representatives, regulators, IMTAC and the general public, it is important that we talk to all of our stakeholders. Some of the ways we do this are:

  • Meet the managers day

  • Councillors / MLAs at Translink stations

  • Attendance at party conferences

  • Regular meetings with and briefing of CCNI

  • Translink Youth Forum

  • Translink passenger groups

  • Extensive internal communication programmes

 

Data Protection

Translink processes personal information in order to deliver and improve services to our customers.  We are registered Data Controllers with the Information Commissioners Office. Find Out More

 

Freedom of Information & Open Data

In order to comply with the Freedom of Information Act 2000, public sector organisations such as ours have obligations to routinely publish information and respond to requests for certain information whenever it is possible to do so. 

We are also committed to making non-personal data open so that it can be made into useful applications, support the essence of transparency and make data sharing and data access between public sector partners and other organisation more efficient. Find Out More

 

Legal Information

Translink is a trading name used by any one or more of the companies under the ultimate ownership of the Northern Ireland Transport Holding Company (NITHC). Find Out More

 

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