We are committed to making continual improvements to services to meet the needs of people with disabilities.
It is also important to provide information about such improvements. If you feel our services and this website can be further improved Translink welcome any comments you may wish to make.
From Monday 26th July, wheelchair-users using Translink Goldliner services will no longer need to book 24 hours in advance of their travel.
Drivers will operate the side lifts installed on all the new single deck Goldliners while our double deck Goldliners have low floor front door access. This will mean wheelchair-users can travel more spontaneously on Goldliner coach services. We have also bought six newly designed low floor single deck coaches which are set to be piloted in the autumn.
There are some bus stops that need upgraded to be more accessible and Translink is working with the Department for Infrastructure, Road Service to progress this where the footpath allows.
The review of this policy is part of our ongoing commitment to making services fully accessible and inclusive. We will continue to liaise closely with IMTAC and the Department for Infrastructure to understand the needs of older people and disabled people with the aim to offer a consistent and enhanced customer experience for all.
All buses are accessible to users with low floor access and with dedicated wheelchair spaces and priority seats. Find out more about bus accessibility
Translink is the main provider of public transport in Northern Ireland. We are dedicated to providing co-ordinated bus and rail services throughout Northern Ireland that are easy to use, reliable and comfortable. We are also committed to making sure that our services are safe and affordable for everyone. Our Access Policy
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We operate coach, bus and train services connecting cities, towns and villages throughout Northern Ireland and some cross border routes. We also offer dedicated Park and Ride routes and high frequency services to Belfast and Dublin airports. Find Out More
We have options to suit everyone - ensure best value with a travelcard, or buy tickets online, onboard, at a station or a ticket vending machine. Find Out More