We want everyone to be able to travel by train with confidence.

All our trains have been designed to provide easy access, including the following features:

NI Railways Trains

• A ramp (stored on board) to assist with access
• Two dedicated spaces for wheelchair users
• priority seats for the use of disabled passengers
• An accessible toilet
• On board audio and visual announcements
• Strong colour contrasting inside and out
• Good handrail provision within carriages; and
• Button activated automatic doors.

Enterprise Trains  

Our Enterprise trains between Belfast and Dublin have two wheelchair spaces, an accessible toilet and audio and visual announcements. You can book a wheelchair space when you buy your ticket.

Our train staff

All our trains have on board conductors who have been trained to provide appropriate assistance including: 

• Using the ramp to help you get on and off the train.
• Asking passengers to move from priority seats if they are able to do so
• Looking out for passengers who may need help and offering support.

At our main stations platform staff are available to assist you around the station and to and from platforms.

Changing Places

Our Changing Places toilets are available whether you're travelling or enjoying a day out. They are large, accessible facilities with specialist equipment to support a wide range of needs. 

You can find them at Belfast Grand Central Station, North-West Multi-Modal Transport Hub, Lanyon Place, York Street and Portrush Train Station. Watch our video to learn more.