Our Bus Staff
All our drivers have been trained to provide appropriate assistance to assist people to use our buses and coaches. This includes:
- Stopping the bus at a stop where there is a passenger waiting who may have difficulty identifying the service for example a passenger with a Guide Dog
- Lowering the bus and deploying the ramp/lift to help you access the bus
- Clearing any obstructions in your way including anything in the wheelchair users space
- Asking passengers to move from priority seats (including the wheelchair users space) if they don’t need to use them
- Fitting your wheelchair with restraints if these are required
- Keeping the bus still until you are in your seat
- Announcing arrival at your stop if you ask for this