Belfast Grand Central Station

• Belfast Grand Central Station is open 24/7
• Staff available during opening hours
• A valid ticket for an overnight service is required to remain in the station at night

Set Down and Pick up arrangements

Public Realm Works surrounding the new station are ongoing and will continue through 2025 to significantly upgrade the streets and enhance pedestrian safety making it easier and more accessible for all. 

During this time set down and pick up for passengers and patrons of the station will be at the following:

St Andrew’s Square (access and exit via Hope Street). Passengers being set down here can walk through the Europa Buscentre, exit at Glengall Street and access the new station entrance from Durham Street.

Value Car Parks – (access and exit via Grosvenor Road). Passengers can utilise the set down areas which are available on the first floor of the multi-story car park. The first ten minutes are free of change for cars using Value Car Parks (longer term parking also available). Passengers being set down at this point should access the new station via the Grosvenor Road entrance.

Blue badge holders seeking a set-down point to access the new Station can use the temporary access only road from Durham Street to access Glengall Street.

Car Parking Arrangements

For Cross Border Passengers who wish to park their car and travel to Dublin (Enterprise and X1 and X2 Services only):

Approaching from Gt Victoria Street / Sandy Row use Go Park Great Northern Car Park – 24 hour operation. A reduced rate of £12 per 24 hours is available. With 530 spaces simply present your train / coach ticket at the car park kiosk.

Approaching from Grosvenor Road, there are also 575 car parking spaces available at the nearby Value Car Parks on Grosvenor Road. For more information and parking rates see https://www.valuecarparks.com/.

• ATM available: Yes
• Shops in the station: Yes, limited provision within phased opening
• Refreshments available: Yes
• WiFi available: Yes
• First Aid Room: Yes 
• Water filling station: Yes 
• Vending machines: Yes 

Departure screens and boards: Yes, these are displayed on all bus stands and train platforms. They are also displays on the CSI screen throughout the station. 

Timetable information available: Yes, customer service information desk and customer support desk via the tablets

Audio announcements: No, BGCS is a quiet station, please refer to the customer information screens, or ask a member of staff for assistance.

• Full internal tactile paths linking entrances, Platforms, bus stands, customer information desk, ticket vending machines; fully accessible public toilets, changing places and parenting rooms.  
• A Sensory Nook, a fully certified autism resource 
• Changing Places and fully accessible toilets located under the escalators next to the customer support office on the ground floor.  
• Mixed seating with priority seating 
• Hearing Loops throughout station 
• Staff assistance in the station during opening hours
• JAM card – Translink is a proud sponsor

The best way to buy your ticket is via the mLink app or online. If you do need to purchase a ticket in the station, please use a ticket vending machine.

• 12 Ticketing Vending Machines across the station 
• Customer Support Offices where tickets that cannot be bought online or at TVMs can be purchased.  
• WiFi to support M Link tickets 
• Automatic ticket barriers for railway. 

• Indoor seating available: Yes
• Sheltered outdoor seating available: No