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aLink Smartcard

ACCESSIBILITY STATEMENT FOR ALINK PORTAL

This accessibility statement applies to www.alinktranslink.co.uk.

This website is run by Translink.  We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • navigate most of the website using just a keyboard (including online forms, journey planning date and time selectors and ticket configuration areas)
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • navigate most of the website using speech recognition software
  • access the site with any device you choose
  • We have simplified the structure of the site to make it as easy as possible to find your way around and simplified the content to make it easy to understand.
We have simplified the structure of the site to make it as easy as possible to find your way around and simplified the content to make it easy to understand. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible. Non-compliances are listed below.

Feedback and contact information

If you need information on this website in a different format, please contact:  We’ll consider your request and get back to you in 3 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: feedback@translink.co.uk

Translink Ticketing Team are responsible for the accessibility of this website.

Enforcement procedure

The Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equalities Commission for Northern Ireland (ECNI).
 

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Our information and ticketing desks in stations have audio induction loops.

Contact Us

Technical information about this website’s accessibility

Translink is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
 

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-compliances

  • Guidance provided in tooltips cannot be navigated to by keyboard
  • Some images do not have alternate text
  • Some form controls do not have form labels
  • Some text is of low contrast in comparison with the background
  • Some text is very small
  • The language of the web site is not identified
  • No page regions or ARIA landmarks are used

Content that’s not within the scope of the accessibility regulations

Not Applicable

What we’re doing to improve accessibility

We’re currently working with our third-party supplier to further improve the accessibility of this website.
 

Preparation of this accessibility statement

This statement was prepared on 28/01/22. It was last reviewed on 23/02/22.

This website was last tested in June 2021.