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Metro Menu

Terms and Conditions

Eligibility

  • The competition for tickets is open to people aged 18 or over at the time of entry.
  • The competition is open to residents of Northern Ireland only, except employees of Translink, Taste & Tour, their close relatives (spouse, parent, sibling, child) and anyone professionally connected with the competition.
  • By submitting an entry, you confirm that you are eligible to do so and eligible to claim any prize you may win. Entrants must be available to attend one of the Food Tour dates on either Thursday 28th August or Friday 29th August 2025.

Entry Requirements

  • The submission period will run from Thursday 5th June 2025 at 00:01 BST until Friday 4th July 2025 at 23:59 BST.
  • There is no entry fee, and no purchase necessary to enter this competition.
  • To enter, participants must complete the online submission form at translink.co.uk/metromenu during the Submission Period.
  • Only one entry per person is permitted. 
  • All participants who submit a valid entry during the submission period and/or vote during the voting period will be automatically entered into the draw for tickets. No further entries to the competition will be accepted after deadlines stipulated on the dedicated webpage and social media posts.

Eligible Establishments

  • Only establishments in areas serviced by Metro are eligible for shortlisting. Eligible establishments must be within a ten-minute walk of a Metro bus stop.
  • Only establishments with a permanent physical presence and a seating/dining area are eligible for shortlisting. This includes restaurants, cafés, pubs and bars, but excludes takeaway-only establishments.
  • Cafés (primarily daytime establishments) will only feature on the shortlist and be eligible for the final voting stage if they have pre-agreed that they would be able to facilitate the food tour after their standard closing time.
  • The judging panel reserves the right to exclude any establishment that does not meet the eligibility criteria or is deemed unsuitable for the Metro Menu Food Tour.

Shortlisting and Voting

  • All eligible entries will be reviewed by a panel of judges, including guest judge Chris McClurg and hospitality experts from Taste & Tour.
  • The judges will create a shortlist of establishments based on the entries received and will aim to include representation from across Belfast (North, South, East, West, and City Centre). However, the final shortlist will ultimately be determined by the number, quality, and geographical distribution of entries received.
  • The shortlist will be announced in late July 2025 on Translink's website and social media channels.
  • The public final voting period will run from late July to early August 2025 (exact dates to be announced on Translink's digital channels).
  • Votes must be cast via the official voting platform on the Translink website.
  • Translink reserves the right to disqualify votes that appear to be generated by bots or other automated means.
  • The final Metro Menu will be announced in mid-August 2025.

Prize Details

  • The prize consists of two tickets for one of the exclusive Metro Menu Food Tours taking place on either Thursday 28th August or Friday 29th August 2025.
  • The prize includes: 
    • Transportation on a special Metro bus between featured establishments
    • Food and drink samples at each stop on the tour as determined by the final Metro Menu
    • Guided tour experience provided by Taste & Tour
  • The prize does not include: 
    • Travel to and from the start/end point of the tour
    • Any food or drink beyond what is included in the official tour
    • Any personal expenses incurred during the tour
  • Winners will be asked to indicate their date preference (Thursday 28th or Friday 29th August).
  • Tickets are non-transferable, non-refundable, and no cash alternative is available.
  • In the event that the prize cannot be provided for any reason, Translink reserves the right to substitute an alternative prize of equal or greater value.

Winner Selection and Notification

  • Ticket winners will be chosen by random draw from all valid entries and votes received during the submission period and voting period.
  • The draw will take place within 5 working days of the voting period closure.
  • Winners will be notified by email and/or telephone within 5 days of the draw using the contact details provided at entry. Where any contact details are entered incorrectly the entry shall be deemed invalid.
  • If a winner does not respond to Translink within 3 days of being notified, Translink reserves the right to withdraw the prize and select a replacement winner.
  • Translink reserves the right to verify the validity of entries and reserves the right to disqualify any entrant for tampering with the entry process or for submitting an entry which is not in accordance with these Terms and Conditions of Entry. Translink's decision regarding the selection of winners is final and no correspondence will be entered into.

Additional Requirements

  • Translink reserves the right to refuse entry to participants with severe allergies that may pose a risk to their health and safety. Vegan diets cannot be accommodated on the tour.
  • Winners must consent to appearing in photography and/or videography from the event. This content may be used for promotional purposes by Translink and Taste & Tour.
  • Winners with mobility requirements should notify Translink at the time of accepting the prize so that appropriate arrangements can be made.

Data Protection

  • By entering the competition, participants consent to their email address being shared with campaign partners for marketing purposes. This may include promotional communications from Taste & Tour.
  • By entering the competition, participants agree that any personal information provided may be held and used by Translink or its agents and suppliers to administer the competition.
  • Participants' personal data will be handled in accordance with Translink's Privacy Policy, available at translink.co.uk/privacy.

General

  • Translink reserves the right to hold void, suspend, cancel, or amend the competition where it becomes necessary to do so.
  • These terms and conditions shall be governed by Northern Irish law, and the parties submit to the exclusive jurisdiction of the courts of Northern Ireland.
  • Translink shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury which is suffered or sustained, as a result of taking the prize, except for any liability which cannot be excluded by law.
  • By participating in this competition, entrants agree to be bound by these terms and conditions.

For any queries regarding the competition, please contact us.