Skip to content Skip to footer

Customer Satisfaction Results

Our Goldliner Passengers Have Their Say

2 October 2023 – 31 March 2024

Below you will find customer satisfaction monitoring results for Translink Goldliner services.

Goldliner Results

Overall Satisfaction
98%
Frequency
92%
Staff Helpfulness
99%
Accessibility of Vehicle
98%
Cleanliness
98%
Comfort of Seating
98%
Duration of Journey
96%
Punctuality
95%
Safety of Driving
99%
Safety on Board
100%
Value for Money
95%
Information on Board
97%