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Customer Satisfaction Results

Our Glider Passengers Have their Say

1 April 2024 – 29 September 2024

Below you will find customer satisfaction monitoring results for Translink Glider services.

Glider Results

Overall Satisfaction

86%

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Value for Money

81%

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Duration of Journey

93%

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Frequency

93%

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Accessibility of Vehicle

89%

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Cleanliness

79%

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Punctuality

92%

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Safety of Driving

97%

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Safety on Board

86%

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Information on Board

92%

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