Translink continues to be guided by the Public Health Agency (PHA) to inform our decisions regarding the latest coronavirus developments.
We are advising customers that the following arrangements are now in place for refunds during the Covid-19 emergency until further notice. For full details on Translink’s Ticket and Pass Refund Policy Click Here
Specific policy sections relating to individual ticket types are also provided below for reference.
The health and safety of our customers, employees and the wider public is paramount, and we will continue to follow all public health instructions as issued by PHA www.pha.site/coronavirus. Information is also available from NI Direct: www.nidirect.gov.uk/coronavirus
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From 31 March 2020
Due to the current reduced timetable and to allow flexibility for passengers using our services for essential journeys, from 31 March 2020, aLink cards can be used on bus and train services for the same journey stated on the card.
For example, a passenger with an aLink card for a Goldline journey between Antrim and Belfast can use their aLink card for the exact same rail journey. A passenger with an aLink card for a NIRailways journey between Newry and Belfast, can use the card on board the bus for the same journey.
We continue to be guided by the Public Health Agency (PHA) to inform our decisions regarding the latest coronavirus (COVID-19) virus developments. Find Out More
From Monday 30th March, Translink Bus and Rail services will see reductions to timetable frequencies. Full details of the new timetables are available on Translink’s Journey Planner and website. Find Out More
Free Travel on public transport for all health and social care trust workers in response to COVID-19 outbreak. Find Out More
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