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Customer Satisfaction Results

Our Glider Passengers Have their Say

31 March 2025 – 28 September 2025

Below you will find customer satisfaction monitoring results for Translink Glider services.

Glider Results

Overall Satisfaction

87%

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Frequency

95%

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Accessibility of Vehicle

97%

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Cleanliness

87%

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Duration of Journey

97%

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Punctuality

91%

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Safety of Driving

96%

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Safety on Board

86%

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Value for Money

89%

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Information on Board

99%

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