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Customer Satisfaction Results

Our Glider Passengers Have their Say

30 September 2024 – 30 March 2025

Below you will find customer satisfaction monitoring results for Translink Glider services.

Glider Results

Overall Satisfaction

82%

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Frequency

89%

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Accessibility of Vehicle

94%

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Cleanliness

77%

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Duration of Journey

87%

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Punctuality

86%

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Safety of Driving

95%

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Safety on Board

81%

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Value for Money

76%

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Information on Board

95%

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