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Terms & Conditions

  1. 24+ Student Railcard is a Translink smartcard which entitles the card holder to special discounted fares on NI Railways within Northern Ireland and cross border. Translink special services are excluded. No further discount is available on promotional fares. No discounts are available on Translink bus services.
  2. 24+ Student Railcards cannot be loaded with journeys or periods of travel, it is used to obtain reduced train fares. Without a valid working card customers cannot obtain 24+ Student Railcard discounted fares.
  3. 24+ Student Railcards are available for all full time students aged 24 years and over in Northern Ireland, the Republic of Ireland and Great Britain. Part time or evening students or those on training courses are not eligible.
  4. 24+ Student Railcard holders have to re-apply for a new card annually. 24+ Student Railcards remain valid until the expiry date printed on the card.
  5. 24+ Student Railcards are photo-personalised and are therefore NOT transferable and become invalid if used by another person. Fraud or abuse of a 24+ Student Railcard may result in its withdrawal and / or prosecution of the offender.
  6. 24+ Student Railcards and corresponding tickets must be retained by the passenger until the rail journey is complete and must be presented if requested by authorised Translink personnel.
  7. If a 24+ Student Railcard is damaged, lost or stolen the appropriate adult full fare will be charged, and is non-refundable. Applications for replacements cards can be made in writing to the address below (returning the card if applicable). A replacement card costs £6.00 (subject to change) and Translink will send a new card to you within 7-10 working days.
  8. If a 24+ Student Railcard is faulty and the ticket machine is unable to read the information stored on the card the appropriate adult full fare will be charged. Applications for replacements cards can be made in writing to the address below returning the card. Translink will test the card and if it is found to be faulty Translink will replace the card free of charge and send a new card to you within 7-10 working days. If the card is deemed to be damaged and not faulty, a replacement card fee currently £6.00 (subject to change) will be charged. Adult fares purchased whilst the 24+ Student Railcard is being replaced may be refunded. To apply for a refund, customers should retain and submit any valid adult fare tickets purchased.
  9. 24+ Student Railcards are subject to Translink’s operating terms and conditions.
  10. 24+ Student Railcards remain the property of Translink. If lost cards are found they should be returned to the address below.

 

Translink SmartPass Office, First Floor, 22 Great Victoria Street, Belfast, BT2 7LX. 028 9035 4074

Published
10/03/2016

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