On this page you will find Translink corporate publications including the annual report and accounts, Passenger Charter and corporate responsibility documents.
Annual Report and Accounts
Annual Report and Accounts for the Northern Ireland Transport Holding Company (NITHC).
Download Annual Report - PDF (14.9mb) | Download Annual Report - Word (254kb)
You can find previous years' reports at the links below.
- 2023/24: PDF (14.7mb) | Word (4.3mb)
- 2022/23: PDF (9mb) | Word (6.5mb)
- 2021/22: PDF (9mb) | Word (13.2mb)
- 2020/21
- 2019/20
- 2018/19
NIR Regulatory Accounts
Passenger Charter
This charter is a statement of our commitment to provide the high quality service you have the right to expect on buses and trains in Northern Ireland.
Download Passenger Charter - PDF (2mb) | Word (45kb)
Corporate Responsibility Review & Strategy
As a public transport company, we recognise our impact on society, on the economy, and on the environment.
Corporate Responsibility Review - PDF (2.7 mb) | Corporate Responsibility Strategy - PDF (2.5 mb)
Enterprise Strategic Development Plan
Development of the Enterprise rail service is key to building competitiveness and in the creation of close communications between the people living in and between the two cities and the businesses on the corridor.
Download Enterprise Strategic Development Plan - PDF (631 kb)
Better Connected Corporate Strategy
We have launched our new 2030 Corporate Strategy 'Better. Connected' - find out more about Translink's ambitious plans for transforming transport and delivering an efficient. effective and integrated public transport network that helps drive the economic, social and environmental wellbeing of our region, building a sustainable future for all.
Bus Better Connected
This document aims to inform future policies, strategies and plans, particularly in respect of land use and transport planning. It sets out the positive progress achieved and the choices that remain to be made in developing the bus system in Northern Ireland.
Backing Public Transport for a Better Connected Future
An effective and successful public transport network is vital for the economic, social, and environmental wellbeing of everyone in Northern Ireland; we are committed to the transformation of transport and enabling a modal shift to public transport and active travel. This will bring substantial benefits environmentally, economically, and socially.
A Responsible Recovery
Autumn 2021
Translink is the accessible, inclusive and green public transport provider helping Northern Ireland reconnect people and places, getting people back to the workplace and ensuring that our community’s recovery from the pandemic is sustainable, as well as helping to implement a necessary modal shift in transport habits away from the private car.
Public Transport Priorities
Spring 2022
Over the next decade, public transport will play a vital role in building a better Northern Ireland, ensuring a greener and more competitive economy, a more inclusive society and delivering enhanced environmental outcomes that address regional and global climate challenges.