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  1. Customers will be required to present their eTicket (printed or digital version) to the driver when boarding the vehicle.
  2. A ticket will not be issued for travel. Travel is permitted only on validation of QR code by the Driver.
  3. Travel is not permitted on any other Ulsterbus service other than the departure time and date booked.
  4. This services does not facilitate travel between Ballymartin PnR and Belfast International Airport (either direction)
  5. Normal Conditions of Carriage apply.
  6. Journey travel times are approximate and subject to traffic conditions.
  7. Refunds:
    1. Standard refund policies apply to full fares. An administrative charge of 20% of the VALUE OF THE REFUND will be levied on all refunds.  A minimum charge of £1.50 and a maximum of £5.00 will be applied.
    2. Refund requests MUST be made prior to outward date and time of travel booked; refunds are not applicable to orders where the travel date has passed.
    3. Refunds are not permitted due to a positive Covid Test.
  8. Customers aged 16 years and over are charged an adult fare.
  9. Children are required to prove their entitlement to the concession fare they have purchased online by presenting a Proof of Age Card to the driver if required.
  10. Children under 5 can travel free of charge, but are not allocated a seat on the vehicle.
  11. eTicket of online bookings will be sent to the email address provided.