300 Terms and Conditions
Terms and Conditions
- Customers will be required to present their eTicket (printed or digital version) to the driver when boarding the vehicle.
- A ticket will not be issued for travel. Travel is permitted only on validation of QR code by the Driver.
- Travel is not permitted on any other Ulsterbus service other than the departure time and date booked.
- This services does not facilitate travel between Ballymartin PnR and Belfast International Airport (either direction)
- Normal Conditions of Carriage apply.
- Journey travel times are approximate and subject to traffic conditions.
- Refunds:
- Standard refund policies apply to full fares. An administrative charge of 20% of the VALUE OF THE REFUND will be levied on all refunds. A minimum charge of £1.50 and a maximum of £5.00 will be applied.
- Refund requests MUST be made prior to outward date and time of travel booked; refunds are not applicable to orders where the travel date has passed.
- Refunds are not permitted due to a positive Covid Test.
- Customers aged 16 years and over are charged an adult fare.
- Children are required to prove their entitlement to the concession fare they have purchased online by presenting a Proof of Age Card to the driver if required.
- Children under 5 can travel free of charge, but are not allocated a seat on the vehicle.
- eTicket of online bookings will be sent to the email address provided.
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