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Accessibility

Station Facilities

Most accessible stations would have all of the following features:

  • Step free access around the station.
  • Easy access around all facilities for wheelchair users.
  • Staff available to provide assistance
  • Accessible ticket offices.
  • Well designed timetable information available.
  • Hearing loop system.
  • Sheltered waiting facilities and seating.
  • Accessible information boards.
  • Audio announcements.
  • Accessible toilets.
  • Accessible parking.
  • Tactile surfaces including edging on platforms.
  • Other accessible transport such as taxis available.

There are five categories of station:

  1. Staffed station with all facilities listed.
  2. Staffed / Unstaffed station with most facilities.
  3. Staffed / Unstaffed station with restricted access.
  4. Unstaffed station with ramped access.
  5. Unstaffed station with basic access.

If you think you may need assistance we recommend you call in advance to book assistance.  

NIRailways Belfast

Central Station - Category 1

  • Comments
    • All facilities listed available.
    • Staffed all day Monday to Sunday.
    • Accessible bus and taxi services from this station.

Botanic Station - Category 2

  • Comments
    • No accessible toilets.
    • No accessible parking.
    • Staffed all day Monday to Sunday.
    • Accessible bus and taxi services from this station.

City Hospital    Category 3

  • Comments
    • Both platforms accessible.
    • No Hearing Loop system, toilets or parking.
    • Visual and audible information present.

Great Victoria Street    Category 1

  • Comments
    • All facilities listed available.
    • Staffed all day Monday to Sunday.
    • Accessible bus and taxi services from this station.  

NIRailways Bangor Line

Bangor Station    Category 2

  • Comments
    • Taxis not wheelchair accessible.
    • Audio announcements for train services only.
    • Staffed all day Monday to Sunday.
    • Accessible bus and train services available from this station.

Bangor West    Category 5

  • Comments
    • Staffed morning only, Monday to Friday.
    • No toilets.
    • Ramps to platform and steps to ticket office.
    • Hearing Loop System.
    • Accessible Transport Taxis.

Carnalea    Category 5

  • Comments
    • Unstaffed
    • Level access on one platform only.
    • No ticket office or toilets.
    • Stepped access between platforms (via underpass).
    • No visual information.
    • No other accessible transport available from the station.
    • One accessible parking space.
    • Shelters available.

Helen’s Bay    Category 5

  • Comments
    • Unstaffed.
    • No ticket office or toilets.
    • Access to Belfast direction platform via underpass steps only.
    • Car parking available.

Seahill    Category 4

  • Comments
    • Unstaffed.
    • No ticket office or toilets.
    • Ramp access to both platforms.

Cultra    Category 5

  • Comments
    • Unstaffed.
    • No ticket office or toilets.
    • Ramp access to both platforms.
    • Access to Folk & Transport Museum via steps.

Marino    Category 5

  • Comments
    • Unstaffed.
    • No ticket office or toilets.
    • No visual display boards.
    • No other accessible transport available from this station.
    • No parking provided.
    • Access to platforms via long & steep ramps.

Hollywood    Category 4

  • Comments
    • Unstaffed.
    • No ticket office or toilets.
    • No visual display boards.
    • No other accessible transport available from this station.
    • Easy ramped access to platform.
    • Accessible car parking provided.

Sydenham    Category 5

  • Comments
    • Unstaffed.
    • No ticket office or toilets.
    • Access to Bangor direction platform via footbridge only.
    • Ramp to Belfast direction platform.

Titanic Quarter    Category 3

  • Comments
    • Unstaffed.
    • No ticket office or toilets.
    • Access to Bangor direction platform via footbridge only.
    • Ramp to Belfast direction platform.

NIRailways Lisburn Line

Lisburn    Category 2

  • Comments
    • No hearing loop available.
    • No visual display boards.
    • Staffed all day Monday to Sunday.
    • Accessible bus and taxi services from this station.

Hilden    Category 5

  • Comments
    • Unstaffed.
    • No ticket office or toilets.
    • No visual display boards.
    • Access between platforms via road bridge.
    • No other accessible transport available from this station.
    • Ramped access to both platforms.
    • Shelters available.

Lambeg    Category 5

  • Comments
    •  Unstaffed.
    • No ticket office or toilets.
    • No visual display boards.
    • No parking provided.
    • Access between platforms via foot bridge or via main road and Bells Lane.
    • No other accessible transport from this station.
    • One accessible parking space.
    • Shelters available.

Derriaghy    Category 5

  • Comments
    • Unstaffed.
    • No ticket office or toilets.
    • No visual display boards.
    • No parking provided.
    • Access between platforms via main road. Stepped access from Belfast direction platform to main road.
    • No other accessible transport available from this station.
    • Ramp access to Lisburn bound platform only.
    • Shelters available.

Dunmurry    Category 4

  • Comments
    • •    Unstaffed.
    • •    No ticket office or toilets.
    • •    No visual display boards.
    • •    Access between platforms via underpass.
    • •    No other accessible transport available from this station.
    • •    No parking provided.
    • •    Ramped access to both platforms.
    • •    Shelters available.
    • If you require assistance from this station please contact us before you travel.

Finaghy    Category 4

  • Comments
    • •    Unstaffed.
    • •    No ticket office or toilets.
    • •    No visual display boards.
    • •    Access between platforms via road bridge.
    • •    No other accessible transport available from this station.
    • •    Ramped access to both platforms.
    • •    Shelters available.

Balmoral    Category 4

  • Comments
    • •    Unstaffed.
    • •    No ticket office or toilets.
    • •    No visual display boards.
    • •    No parking provided.
    • •    Access between platforms via underpass and subway.
    • •    No other accessible transport available from this station.
    • •    Ramped access to both platforms.
    • •    Shelters available.

Adelaide    Category 5

  • Comments
    • •    Unstaffed.
    • •    No ticket office or toilets.
    • •    No visual display boards.
    • •    No parking provided.
    • •    Access between platforms via footbridge.
    • •    No access from down platform to main Lisburn Road.
    • •    No other accessible transport available from this station.
    • •    Access from both platforms to Main Lisburn Road, Falcon Road & Boucher Road is via a footbridge.
    • •    Shelters available.

Portadown    Category 1

  • Comments
    • •    All facilities listed available

Lurgan    Category 4

  • Comments
    • •    Step free access via level crossing only, limited staff assistance available.
    • •    NO LLPA Facility.
    • •    Staffed all day Monday to Sunday.
    • •    Step free access between platforms via level crossing only.
    • •    Toilets facilities available at platform 1 waiting area only.

Newry    Category 1

  • Comments
    • •    All facilities listed available.
    • •    Staffed all day Monday to Sunday.

Moira Halt    Category 5

  • Comments
    • •    No toilet facilities.
    • •    Sheltered waiting area on both platforms.
    • •    NO LLPA.
    • •    Step free access between each platform is via a level crossing only.

Scarva Halt    Category 5

  • Comments
    • •    Restricted access, no pavement from road.
    • •    Loose shingles surface at a steep gradient only.
    • •    Access to carparking poor quality.
    • •    No LLPA audio system.
    • •    No toilet facilities.
    • •    Accessible transport/taxis.

Poyntzpass Halt    Category 4

  • Comments
    • •    No LLPA audio.
    • •    No toilet facilities.
    • •    No other accessible transport.
    • •    2 car parking spaces only – neither are disabled.  

NIRailways Larne Line

Yorkgate    Category 3

  • Comments
    • •    No taxis.
    • •    No ticket office.
    • •    Staffed.
    • •    Accessible Toilets.
    • •    Accessible local buses.
    • •    Ramp and step access from Main Rd to station.
    • •    Lift facilities. Access via steep ramp - manual wheelchair users may need assistance.
    • •    Audible announcements.
    • •    Visual displays on platforms.
    • •    Limited parking.

Whiteabbey    Category 4

  • Comments
    • •    Unstaffed.
    • •    No visual information.
    • •    No other accessible transport available from the station.
    • •    No toilets.
    • •    No visual display boards.
    • •    Park & ride facilty with disabled spaces.
    • •    Shelters available.
    • •    Audible announcements.
    • •    Access on both platforms on level.
    • •    Platform fitted with tactile paving.

Jordanstown    Category 3

  • Comments
    • •    Staffed part-time.
    • •    No other accessible transport available from the station.
    • •    No visual display boards.
    • •    No toilets, no parking.
    • •    Easy ramped access to platforms, shelters available,waiting area during staffed hours.
    • •    Platform fitted with tactile paving.

Greenisland    Category 4

  • Comments
    • •    Staffed part-time.
    • •    No other accessible transport available from the station.
    • •    No visual display boards.
    • •    No toilets.
    • •    Easy ramped access to platforms, shelters available,waiting area during staffed hours.
    • •    Park & Ride facility with disabled spaces.
    • •    Platform fitted with tactile paving.

Trooperslane    Category 4

  • Comments
    • •    Unstaffed.
    • •    No other accessible transport available from the station.
    • •    No visual display boards.
    • •    No toilets.
    • •    No parking.
    • •    Easy ramped access to platforms, shelters available.
    • •    Platform fitted with tactile paving.

Clipperstown    Category 5

  • Comments
    • •    No other accessible transport available from the station.
    • •    No visual display boards.
    • •    No toilets, no parking.
    • •    Access to platforms via long & steep ramps.
    • •    Audible announcements, shelters available.
    • •    Platform fitted with tactile paving.

Carrickfergus    Category 1

  • Comments
    • •    All listed facilities available.
    • •    Lift facility.
    • •    Disabled parking and Park & Ride site.
    • •    Toilets (including disabled).
    • •    Audible and visual announcements throughout station.
    • •    Platform fitted with tactile paving.

Downshire    Category 4

  • Comments
    • •    Restricted access.
    • •    Access to platforms via long & steep ramps.
    • •    Audible announcements.
    • •    No parking available.
    • •    Platform fitted with tactile paving.
    • •    Bus located at entrance egress to station.
    • •    No taxis.

Whitehead    Category 2

  • Comments
    • •    Staffed part-time.
    • •    Limited bus connection.
    • •    No taxis.
    • •    No visual information boards.
    • •    No visual display boards.
    • •    Ticket office, waiting rooms (one heated).
    • •    Vending machines.
    • •    Toilets.
    • •    Park & Ride car-park (including disabled parking).
    • •    Audible announcements.
    • •    Platform fitted with tactile paving.

Ballycarry    Category 5

  • Comments
    • •    Unstaffed.
    • •    No ticket office or toilets.
    • •    No other accessible transport available from this station.
    • •    No visual display boards.
    • •    Access to platform via long & steep ramp.
    • •    Audible announcements, shelter available.
    • •    Platform fitted with tactile paving.

Magheramorne    Category 5

  • Comments
    • •    Unstaffed.
    • •    No ticket office or toilets.
    • •    No visual display boards.
    • •    No other accessible transport available from this station.
    • •    Access to platform via long & steep ramp.
    • •    Audible announcements, shelter available.
    • •    Platform fitted with tactile paving.

Glynn    Category 4

  • Comments
    • •    Unstaffed.
    • •    No ticket office or toilets.
    • •    No visual display boards.
    • •    No other accessible transport available from this station.
    • •    Access to platform ramp.
    • •    Audible announcements.
    • •    Shelter available.
    • •    Platform fitted with tactile paving.

Larne Town    Category 2

  • Comments
    • •    Staffed part-time.
    • •    Limited bus connection.
    • •    No taxis.
    • •    No visual information boards.
    • •    No visual display boards.
    • •    Access to platform and station via ramp.
    • •    Shelter available.
    • •    Platform fitted with tactile paving.
    • •    Ticket office, waiting room.
    • •    Vending machines.
    • •    Toilets.
    • •    Park & Ride car-par (including disabled parking).

Larne Harbour    Category 3

  • Comments
    • •    Unstaffed.
    • •    No taxis.
    • •    No visual information boards.
    • •    Access to Irish sea ferries, car hire, café, shop all in ferry terminal (with exception of ferries).
    • •    Access to platform and station via ramp, shelter available.
    • •    Platform fitted with tactile paving.
    • •    Vending machines.
    • •    Toilets.
    • •    Access to Irish sea ferries, car hire, café, shop in ferry terminal.  

NIRailways Londonderry Line

Mossley West    Category 4

  • Comments
    • •    Unstaffed.
    • •    No visual display boards.
    • •    Ramp access to platform.
    • •    Local bus service available.
    • •    Park & Ride with disabled spaces.
    • •    Shelter on platform.
    • •    Audible announcements.

Antrim    Category 2

  • Comments
    • •    Staffed part-time.
    • •    Ramp access to platfrom.
    • •    Local bus service available.
    • •    Park & Ride with disabled spaces.
    • •    Taxi rank.
    • •    Disabled toilets.

Ballymena    Category 2

  • Comments
    • •    Staffed Monday to Saturday.
    • •    No audible announcements.
    • •    No visual display boards.
    • •    No taxi rank.
    • •    Ramp access to platfrom.
    • •    Local bus service available.
    • •    Park & Ride with disabled spaces.
    • •    Disabled toilets.
    • •    Induction loop at sales and information.
    • •    Heated waiting areas.
    • •    Tactile paving on platforms.

Cullybackey    Category 4

  • Comments
    • •    Unstaffed.
    • •    No toilets.
    • •    No parking.
    • •    No audible announcements.
    • •    No visual display boards.
    • •    No taxi rank.
    • •    Tactile paving.
    • •    Ramp access to platform.
    • •    Shelter on platform.

Ballymoney    Category 5

  • Comments
    • •    Staffed part-time Monday to Saturday.
    • •    No audible announcements.
    • •    No visual display boards.
    • •    No taxis.
    • •    Platform 2 accessible via footbridge only.
    • •    Local bus services nearby.
    • •    Level access to one platform.
    • •    Covered waiting areas.
    • •    Disabled parking.
    • •    Disabled toilets.
    • •    Induction loop fitted at Sales & Information.
    • •    Tactile paving on platforms.

Coleraine    Category 1

  • Comments
    • •    Staffed all day Monday to Sunday.
    • •    Ramp and lift access to platforms.
    • •    Bus services.
    • •    Enclosed heated waiting areas.
    • •    Disabled parking.
    • •    Disabled toilets.
    • •    Induction loop fitted at Sales & Information.
    • •    Tactile paving on platforms.
    • •    Vending machines.
    • •    Audible announcements.
    • •    Visual display boards on platforms.

University    Category 4

  • Comments
    • •    Unstaffed.
    • •    No toilets.
    • •    No parking.
    • •    No audible announcements.
    • •    No visual display boards.
    • •    No taxis.
    • •    Tactile paving.
    • •    Ramp access to platform.
    • •    Shelter on platform.

Dhu Varren    Category 4

  • Comments
    • •    Unstaffed.
    • •    No toilets, no parking.
    • •    No audible announcements.
    • •    No visual display boards.
    • •    No taxis.
    • •    Tactile paving.
    • •    Ramp access to platform.
    • •    Shelter on platform.

Portrush    Category 4

  • Comments
    • •    Staffed part-time seasonally July to August.
    • •    Tactile paving.
    • •    Level access to platforms.
    • •    Shelter on platform.

Castlerock    Category 4

  • Comments
    • •    Unstaffed.
    • •    No toilets.
    • •    No parking.
    • •    No audible announcements.
    • •    No visual display boards.
    • •    No taxis.
    • •    Tactile paving.
    • •    Ramp access to platform.
    • •    Shelter on platforms.

Bellarena    Category 5

  • Comments
    • •    Unstaffed.
    • •    No toilets.
    • •    No parking.
    • •    No audible announcements.
    • •    No visual display boards.
    • •    No taxis.
    • •    Tactile paving.
    • •    Ramp access to platform.
    • •    Shelter on platform.

Derry~Londonderry    Category 2

  • Comments
    • No audible announcements.
    • No visual display boards.
    • No taxis.
    • Staffed part-time Monday to Sunday.
    • Ramp access to concourse and waiting area.
    • Local bus service available.
    • Park & Ride with disabled spaces.
    • Disabled toilets.
    • Heated waiting area.
    • Tactile paving on platforms.  

Station Facilities – Ulsterbus

  • Antrim    Category 2
  • Comments
    • •    Staffed part-time.
    • •    Ramp access to platfrom.
    • •    Local bus service available.
    • •    Park & Ride with disabled spaces.
    • •    Taxi rank.
    • •    Disabled toilets
 
  • Armagh    Category 2
  • Comments
    • •    Induction Loop.
    • •    Low level enquiries counter.
 
  • Ballyclare    Category 2
  • Comments
    • •    Low level enquiries counter.
    • •    No audio announcements.
 
  • Ballymena    Category 2
  • Comments
    • •    Accessible toilet.
    • •    Low level counter.
    • •    Blue badge parking.
    • •    Induction loop.
    • •    No audio announcements.
 
  • Bangor    Category 2
  • Comments
    • •    No audio announcements.
 
  • Cookstown    Category 2
  • Comments
    • •    Low level counter.
 
  • Derry    Category 2
  • Comments
    • •    Automatic entrance doors.
    • •    Induction loop system.
    • •    low level counter.
 
  • Downpatrick    Category 2
  • Comments
    • •    No audio announcements.
 
  • Dungannon    Category 2
  • Comments
    • •    No audio announcements.
    • •    Accessible toilet.
    • •    induction loop system.
 
  • Enniskillen    Category 2
  • Comments
    • •    No audio announcements.
    • •    Induction loop system.
    • •    Some doors not automatic.
 
  • Europa    Category 2
  • Comments
    • •    No audio announcements.
    • •    Induction loop system.
    • •    Some doors not automatic.
 
  • Laganside    Category 2
  • Comments
    • •    No audio announcements.
    • •    Induction loop system.
    • •    Some doors not automatic.
 
  • Larne    Category 2
  • Comments
    • No audio announcements.
    • low level counter.
    • Induction loop.
    • Doors not automatic opening.
 
  • Limavady    Category 2
  • Comments
    • No audio announcements.
 
  • Magherafelt    Category 2
  • Comments
    • No audio announcements.
    • Induction loop system.
 
  • Newcastle    Category 2
  • Comments
    • No audio announcements.
    • Accessible parking.
    • Doors not automatic.
 
  • Newry    Category 2
  • Comments
    • Induction loop.
    • Low level enquires counter.
 
  • Newtownards    Category 2
  • Comments
    • No audio announcements.
    • Low level counter.
    • Induction loop system.
    • Entrance doors not automatic.
 
  • Omagh    Category 2
  • Comments
    • Induction loop.
    • Low level counter.
 
  • Strabane    Category 2
  • Comments
    • No audio announcements.