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Improvements & Projects

Public Transport is crucial for the successful development of our region

Translink Future Ticketing System

A new era in Translink tickets is coming that will provide customers with better integration, flexibility and convenience when buying and using tickets for Translink services.

Following extensive research and consultation, Translink Future Ticketing System (TFTS) has been carefully developed to transform our passenger journey experience, meet changing customer needs and attract more people on board bus and rail services.

Key Benefits
TFTS will simplify ticketing for our customers and reward regular passengers.

Belfast Rapid Transit (BRT) Off-Vehicle Ticketing

  • Off-vehicle ticketing - buy ticket or validate smartcard before you travel.

  • Speedier boarding & journey times.

  • Vending machines / validators at every halt.

Ticketing Vending Machines

  • Coin, notes, contact & contactless credit/debit cards accepted.

  • Reduced queues.

  • Top-up smartcards.

  • Buy paper tickets.

  • Collect tickets purchased online.

Contactless Payment

  • Use your existing credit/debit card with 'contactless' symbol.

  • More convenience - Tap once to pay - no pin/no cash required for transactions under £30.

  • Fully integrated - use on all bus, rail and BRT services.

'ePurse' Smartcard

  • Money loaded onto and stored on new Translink smartcard.

  • Best value daily and weekly capping.

  • Tap On when entering the system and Tap Off when leaving the system (TOTO).

  • Fully integrated - use on all Translink services (bus/train/BRT).

Online/App Tickets & Top-ups

  • More flexibility - from your phone, laptop or PC via App or website.

  • Smartcard connected to personalised customer account.

  • Remotely top-up your smartcard or buy your ticket online.

  • Register for automatic top-ups when your card balance falls below a minimum level of credit

Next Steps

On September 5, the Minister for Infrastructure announced that Flowbird (previously known as Parkeon) is the TFTS primary supplier. We are now working closely with Flowbird to deliver this new ticketing system.

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