General Enquiries:

We have a Frequently Asked Question section, you may be able to find an answer to your enquiry in this section, view FAQs >> or you could find the right ticket for your journey by using the Translink 'What Ticket?' finder.


Telephone Enquiries: +44 (0)28 90 66 66 30

Please ring our Contact Centre for any enquiries or to provide us with feedback. Translink bus & rail timetable enquiries are also available through our Contact Centre. The Contact Centre Opening hours: Monday - Friday 7am to 8pm, Saturday & Sunday 8am to 6pm.


Online Enquiry Form:

Alternatively fill in the enquiry form below and we will be in touch regarding your enquiry...

We aim to provide a full response to 90% of complaints within 10 working days of acknowledgement and respond to all complaints within 15 working days of receiving them.

First Name:
Contact Number:
Email Address:
Type of Enquiry:
Your Comments:

Want to Connect with us via Social Media?

We actively monitor our Twitter accounts during the hours: Mon-Fri 07:00-20:00 and Sat/Sun 08:00-18:00. Whilst we are unable to respond to all individual tweets, we try to answer all relevant and appropriate questions directed at a particular feed.

Complaints cannot be responded to via social media, you can complete the enquiry form above or call us on (028) 9066 6630 (Mon-Fri 07:00-20:00 and Sat/Sun 08:00-18:00) - we would be happy to talk to you and assist. What to Expect?

You can search by Address/Locality Address/Location, points of interest Point of Interest, or by station/stop Stop

I'd like to
at :

Travel Updates

Live from Twitter