Passenger Panels

Are you a regular Translink bus or rail user? Then why not join one of Translink's Passenger Panels. Translink are now recruiting for panel members. The panel meets three times a year and members are encouraged to provide insightful feedback on their journeys.

Panel membership is made up of regular passengers who are committed to helping us improve and develop our services.

 

How To Join?

Panel membership is made up of regular passengers who are committed to helping us improve and develop our services. Email us your interest and we will be in touch

 
Why Join?
  • Have your opinion heard

  • Make an impact in your local community and see results

  • Learn about Translink initiatives

  • Receive travel incentives for attendance

 

What is Expected of Panel Members?

Informal meetings with light refreshments are held three times per year at an appropriate time and venue with other panel members and Translink representatives. At each meeting, members have the opportunity to talk frankly and openly about the services and how they might be improved. Action points are noted at each meeting.

What we ask of members is to attend these meetings and also fill in a brief feedback form on an ad-hoc basis anytime they feel there is an aspect of the service which is worth commenting on. The members’ feedback can quickly bring to our attention any shortfalls in service standards.

 

Panel Types

Panel membership is made up of regular passengers who are committed to helping us improve and develop our services.

  • Metro Panel - covering all Metro services

  • Interurban Rail Panel - covering Ballymena, Larne, Bangor and Portadown Lines

  • North West Rail Panel - covering Coleraine and Derry~Londonderry Lines

  • Cross Border Rail Panel - covering services between Newry and Dublin

  • North West Bus Panel - including local Goldline, Foyle Metro Limavady and Omagh areas

  • North East Bus Panel - including Ballymena, Larne, Antrim, Carrickfergus, Magherafelt and Randalstown areas

  • North Down Bus Panel - including the Bangor and Newtownards area

  • South East Bus Panel - including Lisburn, Lurgan, Portadown, Armagh, Downpatrick, Newry, Craigavon and Newcastle areas

  • South West Bus Panel - including Enniskillen and Dungannon areas

All applications will be taken into consideration, however please note that membership is limited and we aim to cover a widespread demographic.

 

All data submitted is processed strictly in accordance with our Data Protection Policy and used only to contact you regarding passenger panel activity. Read our Passenger Panels - Terms of Reference for more, or see our Privacy Notice.

 

You might also like

Still having a look about? You might also be interested in this...

Join the Smartmovers image
Join the Smartmovers

Travelling with Translink is the smart move. But rather than us telling you, we thought it was better our passengers told you why they love Translink. Find Out More

I Get Glider image
I Get Glider

Read passenger stories for real Glider users Malcolm, Paula, Stephany and Ronan. Find Out More

Youth Forum image
Youth Forum

Our Youth Forum has been set up to cater for young people between the ages of 16 and 23, providing an effective forum through which to channel the views, opinions and experiences of young people using transport services. Find Out More

Sponsored Festivals and Events image
Sponsored Festivals and Events

We try to promote an easier, cheaper and greener way to get around Northern Ireland. Which is why we sponsor a number of events and festivals across the country. Find Out More

Active Travel Challenge image
Active Travel Challenge

Employers across Northern Ireland are being asked to sign-up to the Active Travel Challenge for a healthier and more environmentally-friendly commute.  Find Out More

Our Charity Partner image
Our Charity Partner

Our joint campaign is “Travel to a Healthier Life” encouraging staff and passengers to put their best feet forward and adopt a healthier lifestyle to help lower the risk of cancer. Find Out More