Passenger Panels

Why Join?

  • Have your opinion heard
  • Make an impact in your local community and see results
  • Learn about Translink initiatives
  • Receive travel incentives for attendance

What is Expected of Panel Members?

Informal meetings are held online three times per year at an appropriate time via Microsoft Teams App with other panel members and Translink representatives. At each meeting, members have the opportunity to talk frankly and openly about the services and how they might be improved. Action points are noted at each meeting.

What we ask of members is to attend these meetings and also provide feedback on an ad-hoc basis anytime they feel there is an aspect of the service which is worth commenting on. The members’ feedback can quickly bring to our attention any shortfalls in service standards.

Panel Types

Panel membership is made up of regular passengers who are committed to helping us improve and develop our services.

§  Metro/Glider Panel - covering all Metro services

§  Combined Interurban and North West Rail Panel - covering Ballymena, Larne, Bangor, Portadown, Coleraine and Derry~Londonderry Lines

§  North West Bus Panel - including local Goldliner, Foyle Metro Limavady and Omagh areas

§  North East Bus Panel - including Ballymena, Larne, Antrim, Carrickfergus, Magherafelt and Randalstown areas

§  North Down Bus Panel - including the Bangor and Newtownards area

§  South East Bus Panel - including Lisburn, Lurgan, Portadown, Armagh, Downpatrick, Newry, Craigavon and Newcastle areas

§  South West Bus Panel - including Enniskillen and Dungannon areas

Privacy Notice

All data submitted is processed strictly in accordance with our Data Protection Policy and used only to contact you regarding passenger panel activity.

More on Terms of Reference | More on our Privacy Notice.

How To Join?

Panel membership is made up of regular passengers who are committed to helping us improve and develop our services. Email us your interest and we will be in touch.

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