Passenger Panels

We Are Now Recruiting

Are you a regular Translink bus or rail user? Then why not join one of Translink's Passenger Panels. Translink are now recruiting for panel members. The panel meets three times a year and members are encouraged to provide insightful feedback on their journeys.

Panel membership is made up of regular passengers who are committed to helping us improve and develop our services.

How To Join?

Panel membership is made up of regular passengers who are committed to helping us improve and develop our services. Email us your interest and we will be in touch.

Why Join?

  • Have your opinion heard
  • Make an impact in your local community and see results
  • Learn about Translink initiatives
  • Receive travel incentives for attendance

What is Expected of Panel Members?

Informal meetings with light refreshments are held three times per year at an appropriate time and venue with other panel members and Translink representatives. At each meeting, members have the opportunity to talk frankly and openly about the services and how they might be improved. Action points are noted at each meeting.

What we ask of members is to attend these meetings and also fill in a brief feedback form on an ad-hoc basis anytime they feel there is an aspect of the service which is worth commenting on. The members’ feedback can quickly bring to our attention any shortfalls in service standards.

Panel Types

Panel membership is made up of regular passengers who are committed to helping us improve and develop our services.

  • Metro Panel - covering all Metro services

  • Interurban Rail Panel - covering Ballymena, Larne, Bangor and Portadown Lines

  • North West Rail Panel - covering Coleraine and Derry~Londonderry Lines

  • Cross Border Rail Panel - covering services between Newry and Dublin

  • North West Bus Panel - including local Goldline, Foyle Metro Limavady and Omagh areas

  • North East Bus Panel - including Ballymena, Larne, Antrim, Carrickfergus, Magherafelt and Randalstown areas

  • North Down Bus Panel - including the Bangor and Newtownards area

  • South East Bus Panel - including Lisburn, Lurgan, Portadown, Armagh, Downpatrick, Newry, Craigavon and Newcastle areas

  • South West Bus Panel - including Enniskillen and Dungannon areas

All applications will be taken into consideration, however please note that membership is limited and we aim to cover a widespread demographic.

Privacy Notice

All data submitted is processed strictly in accordance with our Data Protection Policy and used only to contact you regarding passenger panel activity.

More on Terms of Reference | More on our Privacy Notice.

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