dayLink and Low Adhesion Season

"dayLink launches and NI Railways gearing up for leaf fall season"
25th October 2013


Dear Colleagues,

This week we launched dayLink, the newest addition to our family of smart cards which gives unlimited travel for a day on Metro in Belfast. For the first time our passengers can purchase a Metro smartcard that can be topped-up with one, five or ten day's travel. The new card will benefit those who do not need to travel on consecutive days - passengers can travel whenever they want as any unused travel remains stored on their smartcard.

Anyone making just two journeys a day within Metro's city or extended zones will save money compared to paying for two cash fares and it's cheaper than a paper Metro day ticket. The same also applies to anyone in the inner zone making more than two journeys. Typically a motorist travelling from the Shore Road into the City Centre could save more than £22 on petrol or £12.90 on diesel per month by choosing dayLink. Please remind your friends and families of the great savings up for grabs by choosing our Smart card ticketing options.

This week we also revealed that last Autumn (2012) was our best season for seven years in terms of reducing delays to train services from leaf fall and low adhesion; only 0.5% of our train services were delayed. This success is due in part to the introduction of the Met Office leaf fall predictor tool in October 2011, driver training and the efficient management of preventative resources such as the 'sandite train'.

But we cannot be complacent and have been working on this Autumn's low adhesion plan since the middle of summer! Our seasonal training sessions for train drivers, which included using our newly upgraded 3D train simulator have just been completed and engineering trains are out at night to clear and apply Sandite traction gel on the rails at known problem areas. It is this behind-the-scenes activity (which our customers are not always aware of) that keeps our services operating smoothly. Thanks to all of you who work so hard to mitigate the effects of the weather at this time of year.

Catherine Mason

Group Chief Executive