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Insufficient Change

You will be given a card if you have have tendered a large banknote and the bus driver has insufficient change available. Translink bus drivers have been instructed to adhere to the following Company procedure:

  • The driver has issued you with a valid ticket for your journey and collected the banknote.
  • If the driver acquires change along the route you will receive your change before disembarking, if not the driver will obtain the correct change at the bus station. 
  • If you are not travelling to a bus station where change can be obtained please provide the driver with your name and details of where you would like to collect your change.