Promotional Terms and conditions Park & Ride Smartlink Multi-Journey Cards issued for Black’s Road Park & Ride service can only be used for travel on Black’s Road Park & Ride service, Metro 9A, Metro services within the City Zone or Ulsterbus Citystopper Service No’s 523 to 530 inclusive and cannot be used for travel on any other Metro, Ulsterbus or Park & Ride Services. Park & Ride Smartlink Multi-Journey Cards issued for Sprucefield Park & Ride service can only be used for travel on Sprucefield Park & Ride service No 238A and cannot be used for travel on any other Ulsterbus or Park & Ride services. The initial card purchase charge of £1.50 is not applicable for online purchases made up to and including 31st October 2006. Black’s Road Park & Ride Smartlink Cards can be topped up with 10 journeys on board the Park & Ride bus service or Ulsterbus Citystopper Service No’s 523 to 530 inclusive. Sprucefield Park & Ride Smartlink Cards can be topped up with 10 journeys on board the Park & Ride bus service and Ulsterbus 238A. Cards can also be topped up with a number of journeys from a minimum of 5 to a maximum of 40 in multiples of 5 journeys at Europa Buscentre, Laganside Buscentre, Smartlink Agents and the Metro Kiosk, Donegall Square West. Cards can be topped up with 40 journeys at a time and can store a maximum of 50 journeys. Journeys are valid for 3 months from the date of card issue. Each time a top-up is made all valid unused journeys will have their validity extended for a further 3 months. Any journeys which are not used within 3 months of a top-up are removed from the card and will not be refunded. Park & Ride Smartlink Multi-Journey Cards cannot be loaded with other Smartlink travel products e.g. Metro Smartlink Travel Card. Park & Ride Smartlink Multi-Journey Cards are transferable and can be passed to someone else wishing to travel at a different time on the Park & Ride Service the card has been issued for. They can also be used by two or more people travelling together on the same Park & Ride service provided there are sufficient journeys stored on the card. Cards must be retained by the passenger until the journey is complete. Cards and corresponding tickets must be presented if requested by authorised Translink personnel. Once the validity of the Smartlink Card has expired it cannot be used for travel until topped up. Expired cards presented for travel will not be accepted and the appropriate full fare will be charged. Smartlink Card holders may apply for a refund of the journeys remaining on the card. Refund claims must be received before the expiry date of the card. The refund is calculated from the date the card is received for refund by reimbursing unused journeys at the Smartlink journey price. An administration fee of 20% of the value remaining on the card will be deducted. The initial cost of the Smartlink card will NOT be refunded. To apply for a refund the card holder should post the Smartlink Card to the Smartlink Office, 3 Milewater Road, Belfast, BT3 9BG. Refund claims for less than £1.50 will NOT be accepted. Cash refunds are not available. If a card is faulty and the ticket machine is unable to read the information stored on the card the appropriate full fare will be charged. The fault should be reported immediately by phoning the Translink Call Centre on Tel: 028 90 66 66 30 and the faulty card must be forwarded to the Smartlink Card to the Smartlink Office, 3 Milewater Road, Belfast, BT3 9BG. A refund will be issued for any remaining journeys plus the initial cost of the Smartlink Card. No administration fee will be charged. The card holder will be required to purchase a new card. If a Smartlink Card is lost or stolen and hotlisted a refund will be available on the remaining journeys. The refund is calculated from the date the card is deactivated by reimbursing any unused journeys at the Smartlink journey price. An administration fee of 20% of the value remaining on the card will also be deducted. The initial cost of the Smartlink card will NOT be refunded and the card holder will be required to purchase a new card. If a card is damaged and the ticket machine is unable to read the information stored on the card, the appropriate full fare will be charged. The damaged card should be forwarded to the Refunds address above. A refund will be available on the remaining journeys on the card. An administration fee of 20% of the value remaining on the card will be deducted. The initial cost of the Smartlink card will not be refunded and the card holder will be required to purchase a new card. Refunds on Smartlink Cards presented for refund after the expiry date of travel will be permitted only in exceptional circumstances and at the discretion of the Company. Translink accept no responsibility for Smartlink Cards lost or delayed in the post. If you have NOT received your Smartlink Card within 2 clear working days of online purchase contact 028 9038 7507. Failure to produce a Smartlink Card to the bus driver will result in a full cash fare charge. Smartlink Cards are subject to the Company’s operating terms and conditions. Cards remain the property of Translink. If lost cards are found they should be returned to the Smartlink Office, 3 Milewater Road, Belfast, BT3 9BG.