Save your journeys, with our helpful Favourites tool

Hide This
Favourite Journeys

Terms & Conditions

Metro

  1. mLink Metro tickets are only valid on scheduled Metro services within Belfast (not valid on special bus services or rail services). They can also be used on Ulsterbus Citystopper services (500 series) and any Ulsterbus services scheduled to pick-up passengers in the Metro operating area. 
  2. If you want to travel beyond the Metro Operating Area e.g. via Ulsterbus Citystopper service, you must buy an Ulsterbus ticket from the driver for the entire journey from boarding to alighting stage at the point of boarding the bus.
  3. You must always activate your mLink Metro ticket for travel before you board the bus.  If you do not activate your mLink Metro ticket prior to boarding you must buy a full price cash ticket from the driver which is non-refundable.  Your mLink Metro ticket will not activate automatically.
  4. Travel starts on the day your mLink Metro Day ticket is activated and is valid for travel during the remainder of that day on scheduled Metro services.
  5. mLink Adult and Child Metro Peak Day tickets should only be activated before 9.30a.m. Monday-Sunday.
  6. mLink Adult and Child Metro Off-Peak Day tickets can only be activated after 9.30a.m. Monday-Sunday. 
  7. Your purchased Metro mLink ticket(s) will remain stored on your mobile phone until you decide to activate them and activated tickets should always be shown to authorised Translink staff when requested.

Foyle Metro

  1. mLink Foyle Metro tickets are only valid on scheduled Foyle Metro services within Derry~Londonderry. 
  2. You must always activate your mLink Foyle Metro ticket for travel before you board the bus.  If you do not activate your mLink Foyle Metro ticket prior to boarding you must buy a full price cash ticket from the driver which is non-refundable. Your mLink Foyle Metro ticket will not activate automatically.
  3. Travel starts on the day your mLink Foyle Metro Day Ticket is activated and is valid for travel during the remainder of that day on scheduled Foyle Metro services.
  4. Your purchased Foyle Metro mLink ticket (s) will remain stored on your mobile phone until you decide to activate them and activated tickets should always be shown to authorised Translink staff when requested.

NI Railways

  1. mLink NI Railways tickets are only valid on scheduled timetabled NI Railways services within Northern Ireland (not valid on special trains).
  2. mLink NI Railways tickets are not valid on bus services, with the exception of free bus services to and from Belfast Central, Newry and Derry~Londonderry train stations as well as bus substitution services which follow the same rules and permissions as paper rail tickets. 
  3. If you intend to travel beyond your designated NI Railways station you must buy an additional cash ticket or another mLink NI Railways One Day Ticket for the extra portion of your journey before you travel beyond the station permitted on your mLink ticket.
  4. mLink NI Railways: 1 Day mLink tickets automatically activate on the same day of purchase.  If you do not activate your 3 Day Flexi, Weekly or Monthly mLink ticket it will automatically self-activate 3 days after purchase.  
  5. The period of travel commences on the day your 1 Day, 3 Day Flexi, Weekly or Monthly mLink ticket is activated and is valid for travel between your 2 chosen NI Railways stations within Northern Ireland.
  6. 1 Day mLink tickets automatically activate on the same day of purchase.  If you do not activate your 3 Day Flexi, Weekly or Monthly mLink ticket it will automatically self-activate 3 days after purchase.

 

Goldline

  1. mLink Goldline tickets are only valid on scheduled Goldline services within Northern Ireland (not valid on special services).
  2. You must always activate your mLink Goldline ticket for travel before you board the bus. If you do not activate your mLink Goldline ticket prior to boarding you must buy a full price cash ticket from the driver which is non-refundable.  Your mLink ticket will not activate automatically.
  3. Travel starts once your mLink Goldline ticket is activated and is valid for travel between your two chosen Goldline stages you have selected within Northern Ireland.
  4. mLink Goldline tickets will expire 90 minutes after activation.
  5. When you buy a Day Return or 1 Month Return (only available on Goldline 212 services) your mLink ticket will be delivered to your phone as two separate single tickets.  The outward single ticket and return single ticket must be used from and to the two chosen Goldline stages you have selected.
  6. For a 1 Month Return mLink ticket (only available on Goldline 212 services) if you have not activated the return single ticket it will automatically expire one month after the date the outward single ticket has been activated.
  7. mLink Goldline Off-Peak Day Return tickets provide travel only on selected Goldline services within Northern Ireland after 9.30a.m. Monday-Sunday.  This is a promotional fare which may be withdrawn at any time.
  8. If you intend to travel beyond your designated Goldline stage, you must buy an additional cash ticket from the driver for the entire journey from boarding to alighting stage at the point of boarding the bus.
  9. Your purchased mLink ticket(s) will remain stored on your mobile phone until you decide to activate them and activated tickets should always be shown to authorised Translink staff when requested.

Ulsterbus Craigavon

  1. mLink Ulsterbus tickets are only valid on Ulsterbus Craigavon Services between Lurgan and Portadown Town Centres (46, 47 & 51).
  2. You must always activate your mLink Ulsterbus ticket for travel before you board the bus. If you do not activate your mLink Ulsterbus ticket prior to boarding you must buy a full price cash ticket from the driver which is non-refundable.  Your mLink ticket will not activate automatically.
  3. mLink Adult and Child Metro Off-Peak Day tickets can only be activated after 9.30a.m. Monday-Sunday. 
  4. Travel starts once your mLink Ulsterbus ticket is activated and is valid for travel on Ulsterbus Craigavon Services between Lurgan and Portadown Town Centres (46, 47 & 51).
  5. mLink Ulsterbus Off-Peak Day Tickets provide travel on Ulsterbus Craigavon Services between Lurgan and Portadown Town Centres (46, 47 & 51) after 9.30am Monday-Sunday. This is a promotional fare which can be withdrawn at any time.
  6. If you intend to travel beyond your designated Ulsterbus stage, you must buy an additional cash ticket from the driver for the entire journey from boarding to alighting stage at the point of boarding the bus.
  7. Your purchased mLink ticket(s) will remain stored on your mobile phone until you decide to activate them and activated tickets should always be shown to authorised Translink staff when requested.


yLink / 24+ cardholders

  1. If you are an existing yLink or 24+ cardholder, you must register your smartcard details within the mLink application before you can purchase and use yLink or 24+ tickets via the mLink app.
  2. You must have already successfully applied for, and been issued with, a yLink/24+ smartcard before you can register your yLink/24+ details within the mLink app (i.e. there is no mechanism to apply for a new yLink/24+ smartcard within the mLink app)
  3. Once you have registered your yLink/24+ smartcard details within the mLink app, you will be permitted to purchase yLink and 24+ mLink tickets until your existing card is no longer valid at which point you must either register another valid card or purchase Adult mLink tickets.
  4. The photograph registered on your yLink/24+ smartcard will always appear on your yLink/24+ mLink ticket display to verify that you are a valid card holder who is entitled to discount.

 

Airport Express 300 Bus

  1. mLink single and 1 month return tickets are valid for travel on the Airport Express 300 between Belfast International Airport and Belfast City Centre and are not valid on any other bus service.
  2. You must always activate your mLink ticket for travel before you board the Airport Express 300 bus.  If you do not activate your mLink ticket prior to boarding you must buy a full price cash ticket from the driver which is non-refundable.  Your mLink ticket will not activate automatically.
  3. Travel commences from the date and time your mLink ticket is activated and is valid for travel between your 2 chosen stages of travel within Northern Ireland.
  4. mLink tickets will expire 90 minutes after activation. 
  5. When you buy a 1 Month Return ticket it will be delivered to your phone as two separate single tickets.  The outward single ticket and return single ticket are to be used from and to the stages selected. 
  6. For a 1 Month Return ticket, if you have not activated the return single ticket it will automatically expire one month after the date the outward single ticket has been activated.
  7. If you intend to travel beyond the destination of your mLink ticket you must buy an additional cash ticket or another mLink ticket for the extra portion of your journey before you travel beyond the stage permitted on your mLink ticket.

 

General Terms and Conditions

  1. mLink tickets are non-transferable and can only be used by the registered mobile phone owner to whom the mLink ticket has been sent.
  2. Your activated mLink ticket will remain stored on your mobile phone until it expires and should always be shown to authorised Translink staff when requested. 
  3. Your mLink ticket will automatically expire at 4.00am on the morning following the last day of valid travel.
  4. mLink tickets can be activated off-line with no data.  Data is only needed to get a price and buy your mLink ticket.
  5. Child mLink tickets can only be bought by an authorised adult using the mLink app using the ‘gift’ function at the time of payment. Children cannot buy tickets via the mLink app.
  6. Child tickets are only valid for use by children between the ages of 5 years and 16 years. 16 year olds are permitted to travel on a child ticket up to 30th June during the school year they turn 16 years of age.
  7. Refunds will be granted in the case where a user was hospitalised or ill and can provide certification.
  8. Please ensure your mobile phone is sufficiently charged for your entire journey. 
  9. Your mobile phone must be able to display the ticket on your screen throughout your entire journey.  If your phone battery dies during your journey you will be unable to retrieve your mobile ticket, and you must pay the full cash fare for the journey you wish to make. This fare is non-refundable.
  10. If you cannot display a valid activated mLink ticket when requested by a Translink member of staff, you must buy a full price cash ticket which is non-refundable.
  11. For security purposes you also need to enter your CVV code from your Credit or Debit card plus your 3D Secure details. Your CVV code is the 3 digit code on the signature strip on the back of your card. For PayPal transactions, once you have authorised the mLink app to access your PayPal Account no further authorisation is required. Entering 3D Secure details are stored on the mLink app.
  12. Details of what to do if your phone is lost, stolen, damaged or faulty, how to apply for a refund, can be found at www.translink.co.uk/mLink/
  13. If Translink receives a chargeback or payment dispute for mLink purchases on your account, your mLink account may be suspended or terminated without notice.  Please contact Translink in the first instance if you feel you have been charged in error for a mLink purchase.
  14. Standard Conditions of Carriage and Railways Byelaws also apply to mLink tickets.
Published
20/10/2014

View All mLink Mobile Tickets

v3.2.2.1