New Statement of Vision
“To provide a transformed network of coordinated bus and rail services which attracts a growing number of passengers, enjoys public confidence and is recognised for its quality and innovation”.
New Statements of Values
Safety: Safety is paramount for Translink. High standards of safety will be maintained for passengers, employees and the general public.
Customer driven: Customers are the focus of everything Translink aims to achieve; we are committed to continuous improvement in pursuit of excellence in delivering an integrated regional transport system which creates genuine customer satisfaction and enjoys public confidence.
Community focus: Quality public transport enriches the life of the community; Translink will be a good neighbour, concerned for and caring about the community and the environment, and targeting social need.
Success through our people: Our staff are Translink’s most important resource; their customer focus, involvement and teamwork determine our success and reputation. We pride ourselves in providing a working environment that attracts, retains and develops motivated staff who are encouraged to treat one another with trust and respect.
Accountability and best value: Translink believes in full accountability and a commitment to honesty, openness and integrity in all dealings and being responsive to stakeholders. Translink is committed to providing a transformed bus and rail network, operating to best industry standards and offering good value for money.
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