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5. Management Arrangements

5.1
The Executive group of Translink is responsible for setting this policy, and the Chief Executive of Translink is accountable for its implementation.

5.2
Compliance with the provisions of this Policy will be monitored by the Translink Access Manager through internal checks and regular review of feedback received from disabled customers. We will consult with the IMTAC and DRD when we believe that commitments contained in this Policy are not being met.

5.3
The requirements of this Policy are integrated into our Business Plan, and into the planning stage of station and rolling stock projects. This is achieved through briefings and provision of the Code of Practice and this Policy to our designers, Architects and Project Managers.

5.4
All managers and staff are made aware of their responsibilities to disabled passengers through training and briefing.

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