The Waterford Crystal International Station Awards 2008 were hosted by NI Railways in Belfast on Thursday 13th November.
Rail companies from across the UK and Europe participated in the event including: Northern, First TransPennine Express, Iarnród Éireann, NI Railways and NedRailways.
Belfast Central Scoops Best International Station Award: Receiving the Award for ‘Overall Best Station of the Year’ at the Waterford Crystal International Station Awards 2008 are Philip Blair, Route Manager, Central (centre) and John Ferguson, Central Station Supervisor with award presenter Heidi Mottram, Managing Director, Northern Rail. NI Railways picked up the accolade after beating off stiff competition from across the UK and Europe, including First Transpennine Express, Northern Rail, Iarnród Éireann and NedRailways. Picture by Brian Morrison
The competition rewards the effort and commitment of railway stations who have worked hard to provide excellent passenger facilities and customer service. It showcases stations on an international platform and allows participating companies to learn from industry best practice and to develop strong working relationships with other rail operators.
Station entries were divided into three categories – Best Small Station, Best Medium Station and Best Large Station – with the winners of each category then eligible for the coveted ‘Overall Best Station of the Year’ title. NI Railways’ Belfast Central Station received the prestigious title of ‘Overall Best Station of the Year’ for the second year running.
Carrickfergus Railway Station Picks-up International Station Award: Receiving the Highly Commended Award in the ‘Best Small Station’ category at the Waterford Crystal International Station Awards 2008 are (L-R) Frank Moore, NI Railways Route Manager and Michael McKinty, Senior Porter with award presenter Dick Fearn, Chief Executive, Iarnród Éireann. NI Railways picked up the award after beating off stiff competition from across the UK and Europe, including Northern Rail, Iarnród Éireann and NedRailways.
Judges marked each station on key criteria including: appearance, facilities, transport links and customer focus as well as looking for evidence of staff commitment and pride in service delivery.
ISA 2008 Results
|
SMALL STATION |
MEDIUM STATION |
LARGE STATION |
|
Windermere – Winner (First TransPennine Express) |
(First TransPennine Express) |
(NI Railways) |
|
Carrickfergus - Highly Commended (NI Railways) |
(Northern) |
(Northern) |
The award categories were set as follows:
|
SMALL STATION |
MEDIUM STATION |
LARGE STATION |
|
|
|
Station Nominations 2008:
|
SMALL STATION |
MEDIUM STATION |
LARGE STATION |
|
Driffield, Northern Greystones, Iarnród Éireann Tiel, NedRailways Carrickfergus, NI Railways Windermere, First TransPennine Express |
Mallow, Iarnrod Eireann |
Heuston, Iarnrod Eireann |
For further details on the International Station Awards including how to enter the competition in 2009 please contact: Hilton Parr, Customer Service Manager, Translink – NI Railways: email Hilton.parr@translink.co.uk or call (00 44) 289 089 9400 Wayne Dixon, Area Station Manager, Northern: email wayne.dixon@northernrail.org or call (00 44) 191 221 3173.
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