Passengers With Special Needs - Translink

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Passengers with particular needs

We welcome passengers with particular needs and we are committed to providing a service which everyone can use.

If you need help when travelling on the Enterprise Service, please phone Iarnród Éireann on 01 703 2358 or NI Railways on 028 9089 9409 at least 24 hours before you travel.

The Enterprise trains have wider automatic doors, both inside and out, and ramps are available to help you get on and off. One carriage in each train has a space set aside for a passenger using a wheelchair who does not want to transfer into a seat. There are seats nearby for other passengers accompanying them.

We display a wheelchair logo on the outside of this carriage. It is carriage D and is beside the café bar. The seats have moveable armrests which allow passengers in wheelchairs to move onto other seats. We also provide an accessible toilet.

You can get access guides on rail stations from all main rail stations. We can provide the information in other formats if you ask.

We are committed to consulting disability groups.

We also provide changing facilities for parents travelling with babies or young children.

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