Governance - Corporate Plan 2008 - About us - Translink

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8. Governance

8.1 RECORDS MANAGEMENT

During 2007/08 a project commenced to improve governance in respect of records management, data protection and freedom of information through the delivery of a centralised records management system consistent with best practice public sector standards and requirements.  Implementation will be delivered during the period of this corporate plan.

During 2008/09, this will include the establishment of Records and Information Manager / Divisional Co-ordinator roles and ancillary arrangements; the completion of a business case for a ‘Print to File’ system, a Central Registered File repository and a Public Records Office NI (PRONI) approved compliant disposals schedule.

The next stage will be an economic appraisal / business case for an electronic data and records management (EDRM) system with associated governance processes and core information registers for sensitive, personal and commercial data.

8.2 PROJECT MANAGEMENT

To ensure DAO33/03 & 17/04 compliance within the Management Statement and Financial Memorandum (MSFM) and sustained delivery of efficiency, value for money and governance, a Programme Management Office (PMO) and associated programme and project planning frameworks will be put in place to Office of Government Commerce (OGC), MSFM, and Centre Of Excellence (COE) approved standards.

These will embed PMO procedures and monitoring within Translink / NITHC, to include OGC Gateway Review procedures and fully embed Managing Successful Programmes (MSP) methodology as the basis of group corporate planning.

8.3 BUSINESS INTELLIGENCE / INFORMATION GOVERNANCE

An information management blueprint (IMB) underpinning key Translink MSP programmes will be completed to ensure the quality and fitness for purpose of data and information management.

A business intelligence solution aligned to corporate KPI’s will be implemented to include:

• route profitability modelling
• the migration of Merit (ticketing) database to data warehouse
• a cascaded KPI framework (e.g. balanced scorecard)

IT security (ISO17799) and OGC Information Technology Infrastructure Library (ITIL) principles will be developed across the group to include

• the completion of an ICT infrastructure capacity performance study
• assurance of group ICT infrastructure ‘fit for purpose’ within NI Civil Service ICT strategy
• the repeat of an ‘attack & penetrate’ test to assess IT Security
• technical assurance controls applied to sensitive, personal and commercial data

8.4 PROCUREMENT STRATEGY

Translink is committed to operating a corporate procurement system which is compliant with relevant corporate, industry, legislative standards and recognised best practice, against an accredited continuous improvement programme.

This will incorporate:

• Ensuring Value for Money on the procurement of goods and services
• Supplier and contract management
• Best procurement and commercial practices
• Protection of Translink interests
• Promoting sustainability in procurement
• Developing the required procurement skills
• Recognising ethical, social, environmental and safety responsibilities
• Being able to justify all procurement decisions

It is the Group’s commitment that:

• Adequate procurement staff are put in place and trained to deliver the procurement policy.  
• The procurement policy is implemented throughout the Group.
• Competitive procurement is achieved as widely as possible.
• Accreditation as a Centre of Procurement Expertise (COPE) is maintained.
• There is liaison with other public sector procurement organisations. 
  

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