12 December 2005
Translink is encouraging public transport users across Northern Ireland particularly bus passengers and passengers in the North West to apply for positions on each of its 10 dedicated bus and rail passenger groups.
Chaired by an independent facilitator, passenger group members and Translink representatives attend informal meetings, which are held once every four months (during October, February and June) at an appropriate local venue.
“At each meeting, members have the opportunity to talk frankly and openly about the service and how it might be improved,” explained Ciaran Rogan, Translink’s Head of Marketing
“We ask members to attend these meetings and in addition, complete and return a brief questionnaire on a weekly basis. The information contained in these questionnaires can quickly bring any shortfalls in service levels to our attention and enable us to rectify the situation.
“In return for assisting the group, and after attending a minimum of three meetings during an 18-month period and regularly returning questionnaires, passenger group members will receive a weekend for two in either Dublin or Scotland, courtesy of Translink. Members will also receive either three one-day Freedom of Northern Ireland tickets or one seven-day Freedom of NI ticket at each meeting attended,” Mr Rogan said.
To apply for membership, contact Translink’s marketing department on 028 9089 9400
Group membership lasts for two years with the option to extend to a third year with no further extensions. A two-year gap is required before previous members can apply to re-join. The selection is drawn from a database of potential members and will be representative of the Northern Ireland passenger profile.
Ends.
For further press information contact Christopher Carson at Morrow Communications on 028 9039 3837 email c.carson@morrowcommunications.com
Currently Translink has ten passenger groups located as follows:
Metro Group - covering the Metro operation in Belfast
Ulsterbus - 5 groups located as follows:
• North Eastern Group covering Larne, Antrim, through to Magherafelt
• L’Derry Group covering local Goldline, Derry City services, Coleraine, Limavady and Omagh areas
• South Eastern Group covering Lisburn, Lurgan, Portadown, Armagh, Newcastle and Newry areas
• South Western Group covering Dungannon, Craigavon and Enniskillen areas
• North Down Group covering the Bangor and Newtownards areas
NI Railways – 4 groups located as follows:
• Bangor – Portadown/Newry Corridor Group covering rail services from Bangor to Portadown/Newry
• Larne Line Group covering rail services between Belfast and Larne
• Ballymena Group covering rail services between Belfast and Ballymena
• North West Group covering rail services north of Ballymena
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