Chief Executive's weekly email

5 October 2007

Dear Colleagues,

Passenger numbers on the railway line to Londonderry have increased by 30% in the last two years. From October 1st we increased our timetable, adding two more peak hour services each way between Ballymena and Belfast, making daily commuting by rail much more attractive for a lot more people. This should drive passenger numbers up further still which, as I have said before, is the best case we can make to Government to invest further in public transport.

Of course, having got the passengers on board we need to keep them – punctuality is all important.  Autumn on the railways means leaf fall - if this is not managed it can cause real delays; leaves on the line cause low adhesion between wheel and the railhead and have a similar effect to black ice on the roads.  It costs the rail industry in GB £60 million annually and accounts for 10% of the year’s total delay minutes!

Last year we were successful in improving punctuality by 20% over the same period in 2005 – through planning, creative thinking and working together very effectively. This year we are preparing for similar results and giving our passengers great service.

We are guided by Met Office weather forecasting, our colleagues driving the trains prepare for low adhesion conditions in our state-of-the-art driving simulator and we keep passengers informed and fully up to date.

On the ‘hardware’ side, the C3k trains have modern wheel-slip protection systems, most passenger trains are now fitted with direct sand applicators that can be deployed at known ‘hotspots’ and we have specially converted decontamination trains carrying high-pressure water jets to wash down and remove compressed debris from the railhead. Also, we have taken a fresh batch of ‘sandite’ rail adhesive gel which is applied directly onto the railhead as a train passes.

Bus services are also prepared for winter weather conditions and credit is due to all colleagues such as permanent way, signaling / telecoms and engineering staff who keep our services running through the harshest weather and are often unseen by passengers.  Their commitment and dedication in often difficult conditions is very much appreciated.

Philip O'Neill, Acting Chief Executive

Acting Chief Executive - Philip O'Neill

5 October 07
Preparing for Winter


Open QuoteCredit is due to all colleagues who keep our services running through the harshest weatherClose Quote


 

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