13 April 2007

Dear Colleagues,

Suggestions and ideas from across the company are always welcomed especially when they improve the efficiency and effectiveness of our bus and rail operations. Therefore it is timely to remind everyone of our ‘Milesbetter Staff Suggestion Scheme’.

The scheme offers everyone throughout the company a real opportunity to have their voice heard, with the added benefit of a substantial reward if their ideas prove successful! To date almost £7000 has been awarded for staff ideas and suggestions since April 2004.

In order to encourage more of you to participate a themed approach has been introduced with ‘Energy and the Environment’ providing your inspiration until May, with an environmental goodie bag up for grabs for ideas submitted during this time.

Hopefully many of you will ‘get your thinking caps on’, generate positive ideas onto the Milesbetter forms and forward these pearls of wisdom to the HR department for consideration.

The Easter holidays came as a welcomed and well-earned break for many across the company however, I’m sure you are all aware due to media coverage of some anti-social behaviour on Easter services at Bangor and subsequently on board a train and at Central Station. I would like to take this opportunity to thank our staff who dealt with this situation in a highly professional manner and for the support of the PSNI in helping to diffuse the situation.

Also congratulations to our Training Department who have been approved as an Institute of Leadership and Management Centre for the delivery of courses which will be accredited at level 3. This achievement further highlights the level of skill and professionalism that exists and is being invested across the company.

Finally the weather forecast suggests we are going to have an extremely good weekend so it’s the perfect time to get out for a walk and generate bright positive thoughts for ‘Milesbetter’.

Philip O'Neill

Acting Chief Executive

The scheme offers everyone throughout the company a real opportunity to have their voice heard, with the added benefit of a substantial reward if their ideas prove successful!