Customer Information

Passenger Information 

Timetable and passenger information for all services is available on the website

• Timetables
• Journey Planner
• Tours

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• Passenger’s Charter
  
• Published Translink Charter Results available on request
  • 1st Issue 2002
  • 2nd Issue 2002
  • 1st Issue 2003
  • 2nd Issue 2003
  • 1st Issue 2004
  • 2nd Issue 2004
  • 1st Issue 2005
  • 2nd Issue 2005
  • 1st Issue 2006
  • 2nd Issue 2006
    
• Enterprise Passenger’s Charter
  
• Published Enterprise Charter Results available on request
  • 1st Issue 2002
  • 2nd Issue 2002
  • 1st Issue 2003
  • 2nd Issue 2003
  • 1st Issue 2004
  • 2nd Issue 2004
  • 1st Issue 2005
  • 2nd Issue 2005
  • 1st Issue 2006
  • 2nd Issue 2006
    
• Key Performance Statistics
  Log onto: Department for Regional Development website

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FAQs about Translink & Public Transport 

Translink Connect Newsletter

• Structure of Public Transport in N.I. (Oct 00) (Adobe PDF document 503.05kb)
• Concession Fares (Oct 00)  (Adobe PDF document 496.42kb)
• Translink and the Rural Transport Fund (Dec 00) (Adobe PDF document 510.89kb)
• Every Day Translink Carries 65,000 Pupils (Feb 01) (Adobe PDF document 257.92kb)
• Additional Funding Brings Safety & Confidence (May 01)  (Adobe PDF document 490.05kb)
• Accessible Public Transport (May 01)   (Adobe PDF document 466.43kb)
• New Rolling Stock to be Ordered (Jun 01)  (Adobe PDF document 519.68kb)
• The RTS and Public Transport (Jul 02) (Adobe PDF document 1.24mb)
• Prosecutions and Claims (Sept 02)  (Adobe PDF document 119.23kb)
• Training and Development –
  Our People Our Key Strength  (Sept 02) (Adobe PDF document 109.09kb)
• A New Start for Public Transport in NI (Dec 02)  (Adobe PDF document 400.74kb)
• New Trains – A Preview (Dec 02) (Adobe PDF document 228.30kb)
• New Targeting Social Need (Jul 03) (Adobe PDF document 83.90kb)
• Investing in Future Public Transport (Jul 03)  (Adobe PDF document 256.48kb)
• New Trains Arrive (Apr 04) (Adobe PDF document 231.05kb)
• Consulting on a New Rail Services Timetable (May 04) (Adobe PDF document 6.87mb)
• Travelsafe Programme (May 04) (Adobe PDF document 9.46mb)
• Railways Investment (Jun 04) (Adobe PDF document 260.17kb)
• Better Services for More People (Jun 04) (Adobe PDF document 299.14kb)
• Belfast Goes Metro (Feb 05) (Adobe PDF document 2.75mb)
• Translink Bus Safety Regulations & Responsibilities (Aug 05) (Adobe PDF document 2.42mb)
• Metro Service - One year on - 10% more passengers (March 06) (Adobe PDF document 1.05mb)
• M1/Westlink Upgrade Project (Apr 06) (Adobe PDF document 2.04mb)
• Integrated Public Transport (May 06) (Adobe PDF document 1.53mb)
• Metro one year on - an independent report (August 06) (Adobe PDF document 2.54mb)
• School Service Bus Enhancements (October 07) (Adobe PDF document 886kb)
• Budget good news for public transport (March 08) (Adobe PDF document 2,032kb)
• Budget means new trains (March 08) (Adobe PDF document 836kb)

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• Press Releases 

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• Crossing the Track at Jordanstown Leaflet (Jul 03) (Adobe PDF document 327.59kb)
• Level Crossing Leaflet (Aug 03) available on request
• Crossing the Track Leaflet (Oct 03) available on request
• The Safe Use of User Worked Crossings (Apr 07)
• Bus Rules for Safety (Apr 07)

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Application Forms

• Senior Citizen Smartpass Application Form available on request
• Half Fare Concession SmartPass Application Form available on request
• Translink Student Travelcard Application Form
• Translink Pupil Pass Application Form
• Commuter Card Application Form
• Smartlink Multi-Journey Card Application Form
• Blind Persons Concession Pass available on request
• War Disabled Entitlement Application Form available on request

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• Tenders 

• Travelling with Translink 2007 - 2008
• Travelling with Translink 2006 - 2007

• The North Coast by Train
• North Down by Train