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Our Policies & Procedures

Freedom Of Information

The Freedom of Information Act 2000 (“FOIA”) gives individuals enforceable rights of access to information held by public authorities.

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Ticket and Pass Refund Policy

Details for all tickets and passes

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Network Statement

NIR Networks Ltd in conjunction with NIR has produced this Network Statement in response to Regulation 10 of the Railways Infrastructure

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Whistleblowing

This policy applies not only to all permanent and short term employees, but also those people associated with Translink by any other employment or contractual arrangement.

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Maternity Policy

Details of the rights of all full and part-time women employees.

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Retirement Policy and Procedure

Translink  does  not  operate  any  compulsory  or  contractual  retirement  age. The company  operates  a  policy under  which  employees  may  choose  to  retire  at  a  time  of their choosing.

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Flexible Working Policy

This policy details the right of employees to request a flexible working arrangement and the process involved.

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Employee Charter

This policy applies to all staff and, along with the Company’s value statements and principles, clearly shows what rights and protection an employee has and what help and guidance h/she can expect from the Company.

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Social Media Policy

This policy refers to the use of social media, which includes multi-media, private and business-oriented social networking websites, and all other internet postings including blogs and wikis.

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Delay-Repay Compensation Scheme

NI Railways now operate the Delay-Repay scheme which represents a fairer way to compensate our passengers across the local network when things go wrong.

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Penalty Fare Appeals

This document explains our policy on appeals against the decision to issue a Penalty Fare Notice.

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Rule Books

These documents provide key instructions for a range of competencies and tasks carried out on or near the railway.

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Equal Opportunity Policy

Translink is committed to the provision of equality of opportunity and to a pro-active and inclusive approach to equality.

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Parental Leave

Details of the right to take time off work to look after a child or make arrangements for the child’s welfare.

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Paternity/Partner’s Leave Policy

This policy details the rights to Paternity leave/Partners leave and Statutory Paternity Pay (SPP).

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References Policy

This policy refers to formal company references being prepared for an existing or former employee who requests a reference from Translink.

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Reservists Policy

This Reservists Policy covers Royal Naval Reserve, Royal Marines Reserve, TA and Royal Air Force Reserves.

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