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Championing Success

Monday 04 December 2017
Last Tuesday I was pleased to be at Yorkgate Train Station to celebrate a real success story. Earlier in the year this was a station where there was some antisocial behaviour. Working with Groundworks NI and the PSNI we have been able to create a community garden in the station lands, with fruit and vegetables being produced. Wildflowers will also be sown to encourage wildlife and promote biodiversity. St Vincent de Paul’s Homeless Project, Stella Maris and the North Belfast Men’s Shed will also be working with us to maintain the community garden. This remarkable initiative shows what a central role our stations play in neighbourhoods and how valuable partnership is in making a positive difference in communities. I would like to thank all of those involved in this project and in particular Veronica McKinney for championing its success.
"Our stations play a central role in neighbourhoods"

16 to 24 year olds make up around a third of journeys on Translink services and the results of a major public transport survey of 1,000 young people were released at the summit, giving crucial youth insights into Translink services. They show that 50% use public transport five times a week or more, with education, leisure and shopping their main reasons for travel. 80% access their travel information online, highlighting the importance of our website and social media channels.

We want young people in Northern Ireland to be proud of their public transport services and make Translink their “First Choice for Travel”. By working together, we will be able to develop our network and services to meet their needs more effectively, helping to support the local economy, connecting young people to greater opportunities, promoting social inclusion and active lifestyles while also reducing traffic congestion and pollution.

It was a tremendous day and I know a lot of hard work went in to making it a great success. I would to thank everyone involved, in particular: Jane, Natalie (NIYF), Ursula, Mo, Patricia, Tim, Connor, Curtis and Norman and the Q&A panel Lynda, Sean, Damian and Simon; and of course the Translink Youth Forum and the Northern Ireland Youth Forum.

The engineering team held a team briefing day last week, giving an overview of the business, current activities and key projects. I was pleased to present Depot Improvement Awards to teams who have excelled in continuous improvement projects at their depots. The awards scheme assesses improvements in safety, reliability, communication and efficiency, in line with our objectives of Operational Excellence, Customer Satisfaction, Passenger Growth and Value for Money. The winning depots were: Gold - Craigavon, Adelaide and Fortwilliam; Silver - Short Strand and Coleraine; and Bronze – Newtownards. Congratulations to all involved and I look forward to recognising more depots as the Depot Improvement Plan is rolled out across the business.

Many towns and cities across Northern Ireland turned Christmas lights on at the weekend – let’s all work together to help our passengers get around on public transport during this busy period.

Chris Conway
Chris Conway
Group Chief Executive

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