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Translink SPIRIT in evidence

Tuesday 7 August 2018

"Demonstrating Translink’s commitment to respect and value diversity in the workplace and among the community we serve"

We have just announced our annual results, which show that passengers numbers topped 81million – the highest in 20 years. The operating profit was £2.0m, reflecting the growth in fare paying passengers and receipt of additional subsidy associated with running rural services, combined with a range of efficiency measures. This is a good set of results for 2017/18, which we should all be proud of. The budget this year remains very challenging, with no commitment to a further subsidy for rural services, and our focus continues to be ‘efficient growth’.

August promises to be another busy month, with a number of festivals and major events in the pipeline, as diverse as Open House in Bangor, Féile, Eastside Arts, the Papal Visit in Dublin and the Festival of Flight in Newcastle, as well as the Royal Black Institution’s annual parades later in the month – Translink will be providing services to all of these, and I’m grateful to colleagues, who demonstrate Translink’s commitment to the community, as they transport people to and from a range of major events that also give us a chance to demonstrate the effectiveness of public transport.

A major feature of our summer festival offering this year is ‘Come Glide With Me’, a joint initiative between Translink, Eastside Arts Festival, Féile and Culturlann – this unique experience will allow customers to experience the very best cultural and gastronomic delights of East and West Belfast from the comfort of a Glider vehicle; this event, running the length of the Glider route with on-board entertainment and samples of delicious food,  runs on Monday, Tuesday and Thursday evenings this week as part of the festivals, and has been sold out for weeks, a marker of the interest shown in our new beginning for public transport in Belfast.

The many visitors to Portrush this summer will have noticed that work is now underway on the town’s new station – over £5million is being invested to provide a new train station for the popular tourist town ahead of next year’s 148th Open.  We’ve recently enlisted the help of the public in asking them to choose up to 12 images synonymous with Portrush and the North Coast, including seaside scenes, local attractions such as the Giant’s Causeway, heritage railway images, and events associated with the town, such as the NW 200 and of course, golf.  The poll is open until midnight on 8 August, and we’ve been delighted with the response to date – you can find out more here

A security alert on the Portadown line last Thursday caused significant disruption to railway users – I want to record my thanks to all Translink staff who worked to minimise inconvenience for passengers and keep people’s journeys moving during this period of disruption. No-one wants to have to deal with this kind of situation, but the professional attitude displayed by colleagues who go above and beyond to assist customers and help them continue their journeys, even in the midst of challenging circumstances, will leave a positive impression with those who travel with us and help take another step towards making public transport everyone’s first choice for travel in Northern Ireland.

 

 


 
 
 
 
Chris Conway
Chris Conway
Group Chief Executive

Chris Conway
Chris Conway
Group Chief Executive
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