Supporting Our Colleagues

"courage and professionalism"
22nd November 2013


Dear Colleagues,

I would like to pay tribute to our colleague involved in an incident in Derry / Londonderry on Wednesday evening in which a bomb was placed on a bus. Our driver colleague displayed remarkable courage and professionalism in calmly managing the situation, looking after the passengers and taking the bus to a place of safety. We will of course provide every support to our colleague to get through this traumatic and distressing time. It goes without saying that I join with all of you in deploring these actions which placed in jeopardy the safety of our colleague and passengers, as well as the general public.

Attacks like this are felt by many as so many rely on us. Every day, we carry thousands of school children and young adults to and from school, college and university. Anti-Bullying Week is an important campaign that highlights the responsible and respectable behaviour expected on board our services, as well as in everyday situations. We have a responsibility to ensure pupils behave appropriately to provide a safe and enjoyable experience for all our passengers so we actively support the Anti-Bullying Forum by placing posters at bus and train stations across Northern Ireland and this week we supported the Northern Ireland Anti-Bullying Forum awards ceremony. This is very important work.

Also related to our schools services and to mark Road Safety Week, Translink this week conducted an exercise with the Northern Ireland Fire & Rescue Service, re-enacting a bus collision scene at St Killans College, Carnlough. Around 30 pupils from the school acted as 'casualties' in this, the second part of a programme of activity at St Killian's to promote seatbelt use on dedicated school bus services.

Finally, I am pleased to announce that our new 'Life's Better' television advertisement will be aired from this weekend on UTV. A lot of hard work has gone into making the advert and I would like to thank all employees who played a part in the production. We are highlighting that 'Life's Better' with Translink and I think the advert really showcases the benefits of using our services.

Really finally, last night at the International Station Awards we picked up the Heritage Award for Antrim Bus and Rail Centre and Portadown Train Station got highly commended – well done to all involved – we were up against some of the top operators in GB and Ireland.

Catherine Mason

Group Chief Executive