Bad Weather and Good Facilities

Group Chief Executive's Weekly Message

"it is important we continue making our services more attractive to grow our business in the future"
16th January 2015

This week many of you were involved in keeping our bus and train services moving during the first spell of bad weather of the new year. The north and west were particularly badly hit, with colleagues working in some very difficult conditions. Our customers depend on us during these times to get them safely to work, to college or to home; so a big thank you to everyone for the hard work.

Even though we are working on the difficult budget situation for next year, it is important we continue making our services more attractive to grow our business in the future. So this week I want to highlight some of the work ongoing around the network to improve our services and facilities.

You may have noticed some changes in Europa Buscentre; the removal of the Waterfall sculpture has created more space for passengers, we also have a new Information Pod for better customer service and easier access to information. These improvements have already attracted a lot of positive feedback from our customers and should 'keep us going' until we start work on the new Hub. At Ballymoney Train Station, we have upgraded the passenger seating, information boards and lighting, as well as erecting new external glazing to form a sheltered passenger waiting area.

Construction at Ballymartin bus Park & Ride outside Templepatrick is also well underway and will be completed this Spring, providing 430 car park spaces. It will allow passengers in the mid and south Antrim area a better, more convenient and hassle-free way to travel to and from Belfast. Following the opening of Dundonald Park & Ride just before Christmas, this gives our passengers good Park & Ride options on many roads into the city. As we know from Cairnshill, Sprucefield and Black's Road, Park & Ride is very popular and an effective way of getting people out of cars and onto public transport.

David Strahan

Group Chief Executive