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Translink Access Policy

Translink is the main provider of public transport in Northern Ireland. We are dedicated to providing co-ordinated bus and rail services throughout Northern Ireland that are easy to use, reliable and comfortable. We are also committed to making sure that our services are safe and affordable for everyone.

This booklet sets out our current service levels for disabled people and those older people who may find using transport difficult. It contains information and advice on how to use our services, and contact details to help you plan your journey.

Download Translink Access Policy booklet >> (Adobe PDF Document 170kb)

We are making our rail services easier for you to use. We will do everything we can to make your journey relaxing and enjoyable.

This policy tells you about our services and how we can assist you to use them. It also includes our plans to improve services and make them easier to use in the future to benefit all our customers. We want to improve accessibility. This means how easy it is to get on and off our buses and trains, and how easy it is to buy tickets and get travel information.