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FREE Wi-Fi

This new service will allow our passengers to connect to the internet whilst on the move, giving them the opportunity to check emails, get the latest travel information or catch up on some work whilst travelling with us.

Initially Free Wi-Fi will be available on Goldline 238 and GX212 services only from 3rd September 2012 onwards.

From 23rd September 2012 onwards Free Wi-Fi will also be available on the following Goldline services, X1/ X2, 212, 218/219, 261, 273 & 274.

Where to access Free Wi-Fi
By using multiple, best available, mobile data connections, we can ensure that you get the best internet connection as you travel.  To access our free Wi-Fi service, all you need is a Wi-Fi enabled device.  All mainstream laptops, tablets, PDA’s smartphones and web browsers are supported.

Connecting to our Free Wi-Fi is easy
• Turn your device on
• Click on the  Goldline WiFi wireless network on your device
• Accept the terms & conditions and click connect
• Open your Internet Browser and enjoy free WiFi

Please refer to the User Leaflet and User Guide for full information. 

FAQs

How does the service work?
Wi-Fi is increasingly popular allowing you to connect to the internet from the office, at home or out and about by creating a ‘hotspot’.  Our system takes this a step further by turning the coach into a ‘hotspot’, meaning you can get online when on board.

What speeds will I get?
Your speeds will vary dependent on your location and the number of users on the service at any one time.

What can I download?
For the benefit of everyone, we would encourage you to be considerate when using the on-board free Wi-Fi.  Please only use the free Wi-Fi service for general web browsing, email and social networking. 
You cannot access media streaming or inappropriate sites through the free Goldline Wi-Fi service.

How secure is the network?
We have implemented a number of measures to reduce the risk to users.  This is an open network, but it should not be possible for people to gain unauthorised access to your computer.  We recommend that you ensure you have up to date firewall and anti-virus software installed.

What happens if I lose connection?
Our system automatically selects the best connection in the area.  If you lose connection, you can resume your session by going back to the entry page and accepting the terms & conditions and clicking on connect.

Are there any connectivity black-spots?

Yes there may be intermittent coverage in some rural areas, particularly in the west of the province. This is beyond the control of Translink and FleetConnect.

If you are experiencing problems connecting to the Wi-Fi service please call +353 818 333 388 (low call) or contact [email protected]

I can’t get my computer settings to configure to the Goldline Wi-Fi service.  Why?
It is likely that your WiFi Internet settings are or have been locked, especially if you have a company device.  If this is the case, you should contact your company IT department for assistance and try again.

If you are experiencing problems connecting to the Wi-Fi service please call +353 818 333 388 (low call) or contact [email protected]
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