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Enterprise FREE WiFi

Free Wi-Fi will be introduced on the Enterprise train 3rd December 2012!


Wi-Fi technology will be available on all carriages on all Enterprise Trains and is completely FREE. This new service will allow you to connect to the internet whilst on the move and will give you the opportunity to check your emails, get the latest travel information, catch up on some work or even plan your holiday whilst travelling with us.


Where to access Free Wi-Fi

By using multiple, best available, mobile data connections, we can ensure that you get the best internet connection as you travel. To access our free Wi-Fi service, all you need is a Wi-Fi enabled device. All mainstream laptops, tablets, PDA’s smartphones and web browsers are supported.


Connecting to our Free Wi-Fi is easy

  • Turn your device on
  • Click on the Enterprise Wi-Fi network
  • Accept the terms and conditions and click connect
  • Open your Internat Browser and enjoy free Wi-Fi

 

Please refer to the User Leaflet for full information.

FAQs

How does the service work?

Wi-Fi is an increasingly popular technology that allows you to connect to the internet from the office, at home by creating a ‘hotspot’. Our system takes this a step further by turning the train into a ‘hotspot’, meaning you can get online when on board.


What speeds will I get?


Your speeds will vary dependent on your location and the number of users on the service at any one time.


What can I download?


For the benefit of everyone, we would encourage you to be considerate when using the on-board free Wi-Fi. Please only use the free Wi-Fi service for general web browsing, email and social networking.

You cannot access media streaming or inappropriate sites through the free Enterprise Wi-Fi service.


How secure is the network?


We have implemented a number of measures to reduce the risk to users. This is an open network, but it should not be possible for people to gain unauthorised access to your computer. We recommend that you ensure you have up to date firewall and anti-virus software installed.


What happens if I lose connection?

Our system automatically selects the best connection in the area. If you lose connection, you can resume your session by going back to the entry page and accepting the terms & conditions and clicking on connect.


I can’t get my computer settings to configure to the NI Railways Wi-Fi service. Why?


It is likely that your Wi-Fi Internet settings are or have been locked, especially if you have a company device. Please contact your company IT department for assistance and then try again.


Are there any connectivity black-spots?


Yes there is intermittent coverage between Portadown and Newry and around Drogheda.  This is beyond the control of Translink, Iarnród Éireann and Nomad Digital.

If you experience problems connecting to Wi-Fi please call our service provider, Nomad Digital on +4433 0088 1273 or email [email protected] or [email protected]

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