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Translink launches new Glider Access Guide

20th December 2018


Translink launches new Glider Access Guide –

Important Glider travel advice for passengers with disabilities

Translink today (20 December), launched a new ‘Access to Glide’ guide, which sets out advice for disabled and older people who use the new iconic Glider service in Belfast.

This marks the culmination of a partnership between Translink, the Department for Infrastructure and the Inclusive Mobility Transport Advisory Committee (Imtac).

Chris Conway, Group Chief Executive, Translink, Moira Doherty, Department for Infrastructure and Michael Lorimer, Inclusive Mobility Advisory Committee (Imtac) pictured with members from Imtac.


Imtac is a committee of disabled people and older people, as well as others including key transport professionals. They have been involved in the design of the Glider including advice on the design of halts, ticketing and staff training as well as marketing to ensure that Glider is inclusive and accessible. Their advice and assistance in developing this new guide has ensured that the information is presented in a user friendly and inclusive way.
 

Translink Group Chief Executive, Chris Conway said: “We want to make all our services fully accessible, and so it was important that we reached out to disabled people and older people to ensure the Glider experience is inclusive and accessible to all our passengers.  Today is an opportunity to mark and celebrate their important contribution.
 

“By working closely with the Department and Imtac, the Glider service boasts a range of accessibility features which have been well received. The new ‘Access to Glide’ guide presents useful information in accessible formats so that passengers can see in advance what accessibility features are available in terms of vehicles, ticketing, passenger facilities, and route information, giving them the confidence to choose Glider as their first choice for travel.
 

“Glider is all about ease of use, providing frequent services that connect into the wider Translink bus and rail network, offering convenience and flexibility. It is quickly becoming the popular choice for people to get around Belfast, with a 17% growth in passenger numbers, and thanks to this partnership even more people can enjoy all its benefits.
 

“We would like to thank all those who have helped us deliver this new iconic service and acknowledge their valuable support in its successful introduction”, Chris concluded.
 

Moira Doherty, Department for Infrastructure Director of Public Transport said: “The delivery of Glider is an exemplar of how working in partnership can produce results that benefit everyone, and we would like to thank Translink and Imtac for working with the Department in developing the accessibility aspects of the Glider service, including ‘Access to Glide’. The inclusive approach taken by Translink in developing the Glider service and ‘Access to Glide’ helps underpin a number of key draft Programme for Government outcomes including “we connect people and opportunities through our infrastructure” and “we care for others and we help those in need”.” 


Michael Lorimer, Executive Secretary from Imtac, said: "We have been delighted to work in partnership with Translink and the Department for Infrastructure to ensure that Glider offers an inclusive and accessible service for everyone. Involving disabled people and older people in the design of every aspect of Glider has been key to the success of the project and provides an exemplar for development of future services."


The new guides will be available at https://www.translink.co.uk/accessibility/translink-access-guide/
 

Published
20/12/2018

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