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yLink Terms & Conditions

  1. yLink is a Translink smartcard which entitles the card holder to special discounted fares on Translink services within Northern Ireland and cross border. Translink special services are excluded.  No further discount is available on promotional fares.
  2. yLink cards cannot be loaded with journeys or periods of travel.  Instead a yLink card is used to obtain reduced bus and train fares.  Without a valid working card customers cannot obtain yLink discounted fares.
  3. yLink cards are available for all young people between the ages of 16 to 23 years (until their 24th birthday) and are valid from the date of their 16th birthday until the end of the calendar month in which their 24th birthday falls.
  4. Young people can apply for a yLink card at any age between 16-23 years, but no earlier than 4 weeks before their 16th birthday and no later than 2 months before their 24th birthday.
  5. yLink card holders do not need to re-apply for a new card annually. Once issued yLink cards remain valid until the end of the calendar month in which the customer’s 24th birthday falls.
  6. yLink cards are photo-personalised and are therefore NOT transferable and become invalid if used by another person. Fraud or abuse of a yLink card may result in its withdrawal and / or prosecution of the offender.
  7. yLink cards and corresponding tickets must be retained by the passenger until the journey is complete and must be presented if requested by authorised Translink personnel.
  8. yLink cards are not an official form of identification or proof of age. 
  9. yLink cards are subject to Translink’s operating terms and conditions.
  10. yLink cards remain the property of Translink. If lost cards are found they should be returned to Translink, Translink Pass Office, 3 Milewater Road, Belfast BT3 9BG.
  11. If your yLink card is damaged, lost or stolen the appropriate adult full fare will be
    charged, and is non-refundable. You can apply for a replacement card at
    www.ylinktranslink.co.uk or at a main Translink bus or train station. A replacement
    card costs £6*.
  12. If your yLink card is faulty and the ticket machine is unable to read the information
    stored on the card the appropriate full fare will be charged. Translink will test the
    yLink card and if it is found to be faulty Translink will replace the card free of charge
    and send a new card to the customer within 7-10 working days. You can apply for
    a replacement card at www.ylinktranslink.co.uk or at a main Translink bus or train
    station. A refund of the difference between the adult fare paid and yLink fare will
    be given. To apply for a refund customers should retain and submit any adult fare
    tickets purchased.
  13. DV8 offer valid September 2013 – September 2014. 10% discount cannot be redeemed against sale or promotional items.
    * correct at time of going to print. Prices subject to change.


Published
27/08/2012

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