We welcome any comments, complaints or suggestions which you may have on improving our service.
Please ring our Contact Centre for any enquiries or to provide us with feedback. Translink bus & rail timetable enquiries are also available through our Contact Centre.
Telephone: 44 (0)28 90 66 66 30
Contact Centre Opening hours: Monday – Friday 7am to 8pm, Saturday & Sunday 8am to 6pm.
Alternatively, to provide us with feedback, you can also email us at [email protected].
We aim to provide a full response to 90% of complaints within 10 working days of acknowledgement and respond to all complaints within 15 working days of receiving them.