
Effective management of our assets and providing efficiency and value for money are key objectives within Translink. A key focus is to ensure we deliver projects on time and on budget.
Project Management
Delivery of capital programmes on time and on budget will continue to be a primary focus. A new project management approach has the objective to combine a life cycle and renewal strategy for NITHCo/Translink assets with the development of infrastructure and facilities in parallel with service development plans for the bus and rail divisions.
This approach seeks to avoid the negative effects of a stop/start approach to investment and asset management, which can result from short term funding horizons.
Completion of Capital Projects
Within the Infrastructure Division:
- a new project management and project control system was implemented; this is being extended to projects across Translink
- a property investment priority matrix has been completed
- a long-term Railway Asset Management Plan is being developed
The following projects of over £1m have been successfully completed during the past year:
- Bleach Green to Whitehead Track Relay £25.2m
- Whitehead to Larne Track Renewal £2.2m
- new rolling stock £80.5m
- train cleaning facility £11.4m
- Lurgan resignalling £1.6m
- infrastructure adjustments new trains £2.2m
- Downpatrick Bus Centre and Garage £2.4m
- new buses £48.4m
- integrated financial accounting system £1.9m
- integrated ticketing project £6.3m
Value for money
In addition to the new project management approach, day to day management focuses on delivering value for money throughout all operations. For example;
- ongoing change programmes to modernise working practices have delivered improved flexibility across major groups of employees, including bus drivers and engineers. This is extending to all employee groups
- the website currently handles 2m enquiries per year and research indicates 10/12% generate new journeys. The website also cuts costs in external advertising and promotional/sales handling
- call centre costs have been reduced by up to 50% through the use of journey planning technology
- claims settlement costs the average cost of claims settled in the last 5 years has been reduced
- fuel purchases forward purchase of fuel has enabled Translink to achieve a more favourable price and avoid fuel surcharges to passengers
- energy savings tendering for our electricity requirement has enabled Translink to move to the lowest cost suppliers
- advertising income a new contract generates substantially more income for the bus companies
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